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Service Solution Engineer
1-2万
人 · 本科 · 5年及以上工作经验 · 性别不限2025/01/02发布
五险一金专业培训节日福利餐饮补贴年终奖金定期体检员工旅游弹性工作通讯补贴交通补贴

苏州工业园区

低价好房出租>>

中国太平金融大厦25楼

公司信息
玉柴安特优动力有限公司

合资/50-150人

该公司所有职位
职位描述
我司现诚邀一位有发动机行业相关经验的技术人员加入我们的团队,其核心职责在于为客户提供卓越的售后支持服务。我们期望您能够迅速响应客户的各类需求,提出解决方案并对按照项目管理要求实施解决方案,为客户排忧解难,确保客户满意度持续提升。职责及岗位要求如下。请慎重考虑投递,谢谢!

Duties & Responsibilities
General
- Create, arrange, and monitor the service job under established working arrangement.
- Responsible for utilizing the parent company's service network resources for MYP engine services.
- Responsible for service action report preparation for customer quality issues.
- Responsible for quotation and order processing of spare parts and service. Prepare value care agreement and assist in preparing LCC calculation.
- Responsible for claim and payment of warranty claim from RRS service network.
- Responsible for preparation of cost calculation, reviewing and closing of job orders.
- Responsible for engine population and documents management.
- Develop and manage self-service partner.

Key Experiences and any Qualifications:
- Degree / Diploma holder in marketing / accounting / business management or equivalent qualifications, with at least 5 years relevant working experience.
- Good command of both spoken & written English, good computer skills.
- Good knowledge of engines in terms of operation, maintenance, and repair.
- Good communication and interpersonal skills and is a good team player. Presenting a good company image.

Remarks: The position salary is the negotiable.薪资可面议

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