-Arrange team to install our product on customer side and finish installation record
-Travel to the customer side and provide technological support in order to fix the problem from the customer side.
-Installation training for service partner and bus OE.
-Create and update working instruction/installation reports and other documents to meet quality requirements.
-Collect and summarize the product failure information from technician and client, find the root cause and coordinate R&D,quality and production to close the problem.
-Remote management and team care.
-Be responsible for installation team performance management，Set up goals and evaluation for the team and individual goals.
-Coaching team new product and technical skill and lead improvement to the team ability.
-Improve customer satisfaction and keep our company's good reputation