Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we
combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses, and governments globally. Join a company where the people challenge themselves to approach each situation with ingenuity
and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in
motion at Flowserve. Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, and many other excellent benefits.
Role Summary
This role is part of Flowserve pump AM business, focusing on quotation preparing. This role involves all customer facing activities related to the order acquisition process including proposal development, specification and scope review, pricing analysis, and coordination with multiple internal and external stakeholders. This position reports to ComOps Manager for Pump AM:
Establish and maintain close working relationships with Sales, Operations, and other functional stakeholders to promote best interests of Flowserve. To identify customer needs by talking with customer, Flowserve sales, or checking original equipment history in Flowserve system. The customer might be outside of China, south east Asia for example. Demonstrate a fundamental
understanding of pump applications and types, a clear understanding of pump affinity laws and how these relate to pumps and systems. Be familiar with equipment manufacturing process, understand BOM, drawing, part number and other manufacture elements. Review all customer inquiry related
documents while addressing all relevant technical and commercial requirements. Manage and monitor the proposal throughout the entire bid cycle including updating and maintaining Salesforce, while monitoring hit-rate is optimized. Excellent verbal English and written English skill is necessary
for this role, as this role must talk to South East Asia customer and colleagues.
Coordinate and manage sub-supplier requests, replacement parts and components, labor estimates and quotations related to aftermarket requests. Sometimes travel to customer jobsite is necessary.
Main Duties and Responsibilities:
While below list is main duties and responsibilities but not all of jobs (Assigned by managers).
61 Identify sales inquiries, identify if it is ok to be quoted. To collect information before making the formal quotation. Sometimes select a new pump is necessary.
61 Confirm final scope and prepare quotation according to requirements and Flowserve resources.
61 Review the commercial &. Technical requirements, list out all of the deviation’s terms by consulting with relevant departments.
61 Prepare “Price Analysis” for approval before quoting out.
61 Communicate with vendor and Flowserve factory for discount to get customer PO finally.
Sometimes Flowserve factory is outside of China.
61 Sometimes travel to customer jobsite to collect information is necessary.
61 Transfer PO to factory/QRC for execution.
Requirements& Qualifications:
61 BSME degree or equivalent, relevant industry experience preferred.
61 Excellent written& spoken English
61 At least 2 years working experience, mechanical equipment industry is preferred.
61 Mechanical Engineering and Metal material knowledge is necessary.
61 Excellent English is necessary, both verbal and written.
61 Understand ERP system.
61 Be good at communication.
61 Good PC skills and experience with Microsoft Office tools.
61 Easy going but has strong base line.