Job title: To manage sales orders to ensure that the customer receives the ordered goods in the right time and on the right place. 管理销售订单，以确保客户能在正确的时间、正确的地点收到所订购的商品。
Your role: Create sales orders manually as well as monitor automated sales orders, supported by various channels (including return flow). Focus on the flow that is not touchless and one -time-right (unhappy flow) to make sure these orders are fulfilled. Solve root causes of non-touchless flow in a quick and efficient way by getting in touch with the right person. Reporting on order receipts and order status. Responsible for the administrative flow of all types of Sales orders from order intake to sales recognition. Managing sales orders up to delivery to 3PL/forwarding. Manage backorders with the Factory to ensure Customer Requirements are met. Prepare, organize, and lead weekly order book review meeting between factory and market (group). Act as single point of contact to the logistics organization for assigned scope for order fulfillment subjects. Capable of resolving escalations. Ensure SAP transactions for order handling are timely executed and SAP order book data quality is well maintained and up-to-date. Coordinate customer inquires. Responsible to release customer billing as requested by the market finance policy and create customer facing documents which meet local fiscal and legal requirements on time and ***-time right. 你的职责： 手动创建销售订单，并监控通过各种渠道（包括退货流程）生成的自动销售订单。 关注非自动化且不能一次性处理成功的流程（异常流程），以确保这些订单得以完成。 通过联系相关负责人，快速、高效地解决非自动化流程出现问题的根本原因。 汇报订单接收情况和订单状态。 负责从订单录入到销售确认的所有类型销售订单的管理流程。 管理销售订单直至交付给第三方物流 / 货运代理。 与工厂协同处理缺货订单，以确保满足客户需求。 准备、组织并主持工厂与市场（团队）之间的每周订单簿审核会议。 作为指定范围内订单履行相关事宜与物流机构的***联络人，能够解决紧急问题。 确保及时执行与订单处理相关的 SAP（企业管理解决方案）事务，并且维护好 SAP 订单簿数据的质量，使其保持最新状态。 协调处理客户咨询。 根据市场财务政策的要求进行客户账单的开具，并按时且一次性准确无误地创建符合当地财务和法律要求的面向客户的文件。
You're the right fit if: Bachelor’s degree in business or equivalent experience. Good at teamwork. 5 years of related experience Skills on managing complex task. 适合该职位的人员需具备以下条件： 拥有商业专业的学士学位或同等工作经验。 具备良好的团队合作能力。 拥有 5 年相关工作经验。 具备管理复杂任务的技能。
