Tasks职责: 1. Manage company and customer relationship, improve customer satisfaction and exceed customer expectation, manage customer information collection channel, follow up customer satisfaction rate 管理公司和客户的良好关系,持续提高客户满意度/超越客户期望,管理客户信息收集渠道,跟踪客户满意度情况 2. According to ISO 9001, AS9100D and quality management system requirements improve and optimize the production process 按照 ISO 9001, AS9100D和质量管理体系要求改善和优化产品生产过程 3. Coordination and recording of internal and external complaints and construction deviations, monitoring the appropriateness and effectiveness of all corrective and preventive measures, feedback to customers, suppliers and the respective specialist depart-ments (depending on the type of complaint), preparation of quality evaluations 协调和记录内部和外部投诉以及施工偏差,监控所有纠正和预防措施的适当性和有效性,向客户、供应商和相关专业部门反馈(取决于投诉类型),准备质量评估 4.Proficiency in quality tools such as Root Cause Analysis, PFMEA, and Six Sigma 使用根本原因分析,PFMEA,六西格玛等质量工具推动持续改进计划 5. Take part in project management, products validation 参与项目策划管理,产品验证以及过程移转 6.Creation, management, filing and archiving of certificates/reports etc. issued by the QA department 根据内部规范和法律法规要求,控制和管理公司内部和外部文件的归档工作 7. Mass production process' continuously optimization 量产阶段产品和过程的持续优化的活动 8. *** Article Inspection - Support with the creation of *** Article Reports 首件检验-支持创建首件报告 9. Other tasks assigned by Superior 上级安排的其它任务
Requirements要求: 1. Bachelor Degree or above, Material or Quality Management 本科及以上学历,材料或质量管理专业 2. 3 years above quality management background in aerospace industry, familiar with aerospace quality requirement, familiar with quality tools for problem solving 3年以上航空行业质量管理经验,熟悉航空领域质量要求,熟悉质量工具,解决问题的方法 3. Good in English, skill to use office 英语流利, 办公软件使用熟练