Primary Function:
Without supervision, conducts a wide range of test procedures, accurately obtains and records data, interprets results, and performs R&D projects that are not standardized. Technician assembles and disassembles test samples and may make modifications to experimental set-ups and troubleshoot malfunctions. Maintains and initiates direct client contact to provide and ask for information. Provides ongoing feedback to Manager and Certifier regarding suggested modifications to experimental apparatus and / or equipment being developed. May assist in work outside the laboratories as required. Processes paperwork projects where no engineering is involved.
Principal Duties & Responsibilities:
Assumes total responsibility for the completion of assigned projects within negotiated time and cost schedules.

Provides Certifiers with pre-job analysis to aid in the expediting of assignments in the laboratory. When requested, provides staff in other departments with technological assistance and guidance on products in the incumbent’s specialized field. Incumbent analyses all incoming work orders to the laboratory section and schedules work as required.

Processes and conducts all work for a considerable number and variety of assigned product certification to ensure they are completed efficiently to applicable standards. Reviews results of junior staff with respect to product specifications for work conducted. Evaluates client’s test facilities and testing capabilities for compliance to CSA requirements when required.

Responsible for test results and laboratory equipment in a highly technological and specialized laboratory product group. Independently analyzes complex devices and equipment to determine compliance to applicable requirements.

Selects applicable tests for certification and oversees same in the laboratory section and / or at the client’s facilities. Assists the Certifier when contacting the client. Independently maintains direct client contact, writes letters, telephone and visit clients. Advises and explains to the client certification evaluations, procedures and requirements in the incumbent’s specialized field of expertise.

Performs specialized duties for the management staff as assigned. Contributes to the development and implementation of requirements for new and / or revised standards, bulletins or laboratory practices; makes recommendations for, and assists the management staff regarding laboratory equipment, budget considerations, efficiency, and improvements in the lab.

Acts as a mentor for Laboratory Tech, Laboratory Tech I and Laboratory Tech II and performs other duties as assigned by the Manager, Senior Lab Tech or TA.

Maintains good housekeeping of tools, equipment and work area following tests and carry out assigned laboratory clean-up duties

Builds any special fixtures needed to execute testing protocols

Occasionally, may perform certification work similar to a Certifier II or III.

Responsible for maintaining quality and consistency of lab equipment

Responsible for follow-up for any non-conformances as a result of routine calibration.

Responsible for the integrity of customer samples while in the lab as per DQDs.

Assists in laboratory audit process.

Interacts with clients and agencies involved in project work

May do field trips and performs test work at manufacturer's facilities as required.

Generally given complex assignments.

Performs others duties as assigned by Manager or Project Manager.

Processes paperwork jobs from opening to distribution where no engineering is involved (i.e. alternative construction, change of records and multiple listings) if required.

Preferred Education & Experience:

Technical Certificate or equivalent education and experience § Associates degree in Engineering Technology OR 3-8 years of related experience

Strong knowledge in all national / international standards through research of standards, documentation, bulletins and technical articles in area of specialty

Practical knowledge of working with test and measurement instruments and equipment, such as: oscilloscope, power supplies, multi meters, power analyzers and chart recorders; operation of machines such as drills, table saw, band saw, bending machines

Thorough knowledge of Standards and testing procedures

Thorough knowledge of CSA certification options, programs and services applicable to a variety of equipment

Must be able to read, interpret and develop engineering drawings and test data § Must have some knowledge of Laboratory instrumentation, including operating principles and calibration procedures, as well as general Laboratory procedures.

Ability to manage difficult or unusual projects simultaneously and meet promised delivery dates

Must be team-oriented with good interpersonal skills and abilities to communicate effectively both orally and in writing

Must be self-motivated and client-service oriented

Demonstrated systematic problem-solving ability

Demonstrated ability to plan, organize, prioritize, follow-through and evaluate assigned functions and duties

Demonstrated ability to work with some supervision. Good communication skills and ability to provide feedback to less experienced personnel when needed

Strong organizational, time and project management skills to complete job tasks independently and in a time-efficient manner § Technical report writing

Computer proficiency (Word processing, Microsoft Word, Excel); keyboarding

Use of various lab equipment, instruments and tools