Cultivating contacts with Asian (both local and transplant) customers 建立与保持和亚洲客户的联系(本地客户和外资客户) Determination of customer satisfaction, evaluation of the results and coordination of actions where necessary 客户满意度的调研和结果的评估以及相关行动计划的协调 Responsible for represent IMS products to customers and deal with technical related questions professionally 以专业的角度展示IMS的产品给客户并且解决客户的技术问题 Hold discussions within the guidelines regarding price adjustments (e.g. change of raw material conditions) and put it into action where applicable. 在相关条款范围内执行价格调整相关的讨论(例如, 原材料条款的变更) Build relationship and keep contact with existing customers and suppliers , selective develop potential customers accompany with deal with all inquiries 与现有的客户以及供应商保持联系并选择性地开发新的潜在客户来拓展市场 Identify market sales and stock risk for internal review to balance production planning 识别市场趋势和库存风险管理,供内部平衡生产计划参考 Understand and investigate customer and competitor’s activities. 收集分析客户和竞争对手的市场活动 Selective acquisition of potential customers according to the instructions of the Sales Management. Processing of incoming inquiries 依据销售战略目标有选择性地与潜在的客户保持联系.处理客户询价
Processing of Inquiries 处理客户询价
Taking and recording of regional customer inquiries and communicate with HQ 收取并记录区域客户的询价,并且和总部保持紧密沟通 Advise customers regarding technical and economical solutions with close communication with HQ 与总部保持紧密沟通的情况下给客户关于技术和经济解决方案的建议 Communication with HQ for preparation of the inquiries with regard to contents 与总部保持紧密沟通来准备询价相关内容 Completion of missing data and submit to HQ for decision 收集相关数据并转到总部便于做决定 Substantiate customer specifications. Analyze the technical (feasibility, tolerances) and economical realization (e.g. capacity, invest, price target) together with internal responsible persons in HQ 落实执行客户的标准。与总部相关人员一起完成技术层面的分析(可行性与公差分析)和经济方案的实现(产能,投资,目标价) Requesting and evaluating offers from supplier in cooperation with the purchasing department. 协助采购评估供应商的方案报价 Prepare, present quotation under the support from HQ sales and follow up the quotations. 在总部的协助下准备并递交给客户报价，追踪报价的状态 Holding conversations and negotiations with the customer regarding process, product design, material, prices and schedules. 组织会议针对工艺，产品设计，原材料，价格和时间与客户讨论和谈判 If necessary, adjustment of calculations. 如在需要的情况下调整价格核算并递交新的报价 Comparison of the order with the quotation. 对比客户订单与报价的一致性 Discrepancies should be documented and discussed with the customer. 差异点需要被记录并与客户讨论
Sales planning 销售计划
Support customer audit for new supplier assessment and quality development together with customers 支持新客户执行的新供应商评审审核以及质量拓展 Change management (logistic,volume,design) with price confirmation 变更管理(物流，数量以及设计)以及导致的价格确认 Escalation by customer complaints, capacity and logistic issue 客户针对抱怨，产能以及物流问题的升级处理 Debtor management 应收帐款管理 Strives to achieve all established company goals 努力达到公司预定的目标
Project Management 项目管理
Basic knowledge of project management from the first beginning till safe launch 项目管理流程的基本知识 (从项目展开到安全投产) Support and well coordinate with project manager to ensure project development in the right track according to PEP incl. SGM, problems solve and adapt quickly to address problems as they arise 支持以及协同项目经理来确保项目开发按照PEP的流程有序展开包括SGM的有效实施，当问题出现时的及时解决与快速反应 Back up of project manager in some case 在某些特殊时候作为项目经理的后备 Communicate and maintain program overview to ensure all parties are on the same track 通过有效的沟通确保项目团队的相关人员信息一致
Support of Production department 对生产部门的支持
Support logistic department for balance production planning 支持物流部门关于平衡生产计划 Support the production departments by customer audits, complaints and warranties. Analyzing of effects in case of economical (calculation) and technical condition changes. Discussion and implementation of analysis. 支持生产部门针对客户的审核,抱怨和质量保证。对技术条件变更的讨论,分析与执行
Market Observation 市场洞察
Continuous monitoring and analysing of the market and competition situation. Evaluation of the results and presentation of the information. Participation in marketing activities (e.g. fairs). 对竞争对手以及市场情形持续观察并分析，并把观点呈现给上一级。参加市场的一些活动(比如展会)
Other其他
Collect customer requirements for environmental management system 收集客户对环境管理体系的要求 Collect customer for the product environmental pollution management requirements 收集客户对于产品的环境污染的管理要求
Qualification 任职要求:
Education 教育程度
Bachelor’s degree or above with major in mechanical engineering or equivalent subject 本科以上学历,机械工程或相应相关专业。
Language 语言
Fluent of English in both oral and written 良好的口头和书面英语
PC Skill 电脑
With strong application ability of Office Software: Word, Excel, Power point , Project and Access Database 较强的办公软件应用能力: 文档、数据表格、文档演示、项目管理, 数据库应用软件
Professional Experience 专业经验
5 years of working experience or above, with automotive industry background in manufacturing (assembly/injection/machining)/program management, at least 2 years sales related. 5年以上汽车行业工作经验, 有制造(装配/注塑/加工)、项目管理背景以及至少2年的销售销售相关的工作 Thorough knowledge of AIAG APQP procedures, quality engineering, supplier management, blue print reading, advanced measuring techniques 精通AIAG APQP流程、质量工程、供应商管理、图纸阅读以及测量技术 Knowledge of QMS (IATF16949,ISO9001, etc), GD&T, DFM, D/PFMEA,PFD, Control Plan, and contract review. 精通质量管理系统(IATF16949, ISO90001等), 几何尺寸与公差, 可制造性设计, 设计/过程失效模式分析,过程流程图, 控制计划以及合同评审 Strong communication and negotiation skills in written and verbal 较强的口头与书面沟通与谈判技巧 Conflict management skills : ability to prevent and solve conflicts 矛盾处理技巧: 有预防和解决矛盾的能力
Others 其它要求
Strong multitasking and planning skills. 多重任务处理以及计划技巧 Logical hands-on problem solving skills, and ability to work with different cultures and backgrounds. 严谨的亲自动手解决问题的能力以及能适应不同的文化和工作背景 Strategic and analytic capabilities 具备战略和善于分析的的能力 Business acumen to evaluate and cost/price our parts and projects 具备对产品价格和项目成本评估分析的商业头脑 Thorough Statistics knowledge 较强的数据分析知识 Willing to travel 适应出差 Maintain close contact with customers, supervisors, staff and peers using advanced interpersonal and communication skills 通过良好的人际关系和沟通技巧与客户,主管以及同事保持紧密的联系
Support of Production department 对生产部门的支持
Market Observation 市场洞察
Cultivating contacts with Asian (both local and transplant) customers 建立与保持和亚洲客户的联系(本地客户和外资客户) Determination of customer satisfaction, evaluation of the results and coordination of actions where necessary 客户满意度的调研和结果的评估以及相关行动计划的协调 Responsible for represent IMS products to customers and deal with technical related questions professionally 以专业的角度展示IMS的产品给客户并且解决客户的技术问题 Hold discussions within the guidelines regarding price adjustments (e.g. change of raw material conditions) and put it into action where applicable. 在相关条款范围内执行价格调整相关的讨论(例如, 原材料条款的变更) Build relationship and keep contact with existing customers and suppliers , selective develop potential customers accompany with deal with all inquiries 与现有的客户以及供应商保持联系并选择性地开发新的潜在客户来拓展市场 Identify market sales and stock risk for internal review to balance production planning 识别市场趋势和库存风险管理,供内部平衡生产计划参考 Understand and investigate customer and competitor’s activities. 收集分析客户和竞争对手的市场活动 Selective acquisition of potential customers according to the instructions of the Sales Management. Processing of incoming inquiries 依据销售战略目标有选择性地与潜在的客户保持联系.处理客户询价
Taking and recording of regional customer inquiries and communicate with HQ 收取并记录区域客户的询价,并且和总部保持紧密沟通 Advise customers regarding technical and economical solutions with close communication with HQ 与总部保持紧密沟通的情况下给客户关于技术和经济解决方案的建议 Communication with HQ for preparation of the inquiries with regard to contents 与总部保持紧密沟通来准备询价相关内容 Completion of missing data and submit to HQ for decision 收集相关数据并转到总部便于做决定 Substantiate customer specifications. Analyze the technical (feasibility, tolerances) and economical realization (e.g. capacity, invest, price target) together with internal responsible persons in HQ 落实执行客户的标准。与总部相关人员一起完成技术层面的分析(可行性与公差分析)和经济方案的实现(产能,投资,目标价) Requesting and evaluating offers from supplier in cooperation with the purchasing department. 协助采购评估供应商的方案报价 Prepare, present quotation under the support from HQ sales and follow up the quotations. 在总部的协助下准备并递交给客户报价，追踪报价的状态 Holding conversations and negotiations with the customer regarding process, product design, material, prices and schedules. 组织会议针对工艺，产品设计，原材料，价格和时间与客户讨论和谈判 If necessary, adjustment of calculations. 如在需要的情况下调整价格核算并递交新的报价 Comparison of the order with the quotation. 对比客户订单与报价的一致性 Discrepancies should be documented and discussed with the customer. 差异点需要被记录并与客户讨论
Support customer audit for new supplier assessment and quality development together with customers 支持新客户执行的新供应商评审审核以及质量拓展 Change management (logistic,volume,design) with price confirmation 变更管理(物流，数量以及设计)以及导致的价格确认 Escalation by customer complaints, capacity and logistic issue 客户针对抱怨，产能以及物流问题的升级处理 Debtor management 应收帐款管理 Strives to achieve all established company goals 努力达到公司预定的目标
Basic knowledge of project management from the first beginning till safe launch 项目管理流程的基本知识 (从项目展开到安全投产) Support and well coordinate with project manager to ensure project development in the right track according to PEP incl. SGM, problems solve and adapt quickly to address problems as they arise 支持以及协同项目经理来确保项目开发按照PEP的流程有序展开包括SGM的有效实施，当问题出现时的及时解决与快速反应 Back up of project manager in some case 在某些特殊时候作为项目经理的后备 Communicate and maintain program overview to ensure all parties are on the same track 通过有效的沟通确保项目团队的相关人员信息一致
Support logistic department for balance production planning 支持物流部门关于平衡生产计划 Support the production departments by customer audits, complaints and warranties. Analyzing of effects in case of economical (calculation) and technical condition changes. Discussion and implementation of analysis. 支持生产部门针对客户的审核,抱怨和质量保证。对技术条件变更的讨论,分析与执行
Continuous monitoring and analysing of the market and competition situation. Evaluation of the results and presentation of the information. Participation in marketing activities (e.g. fairs). 对竞争对手以及市场情形持续观察并分析，并把观点呈现给上一级。参加市场的一些活动(比如展会)
