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Your role and responsibilities As a Service Sales Specialist, you will be responsible for presenting and selling services to mining clients, including service agreement, spare parts and upgrade solution etc in hoist and mining industry. Reporting to the Service Sales Manager, you will prepare presentations, proposals, quotation and sales contracts with operation team. Accountabilities & Responsibilities: 1) Presenting and selling services to current clients, including service agreement, training, spare parts and upgrade solution etc. 2) Establishing & maintaining effective customer relationships on all levels to understand customer needs, promoting customer understanding of ABB service offerings, and aligning to provide a solution. Ensuring a positive customer experience throughout the sales process. 3) Achieving sales target in term of value and margin. 4) Preparing presentations, proposals, quotation and sales contracts with operation team. Following-up for collection of payment. 5) Providing overall rolling forecast monthly and sales plan weekly. Performing other relative duties as assigned. 6) Enhancing of regional customer coverage rate and the degree of satisfaction. 7) Identifying opportunities with existing and potential EPC’s and Overseas Customer within defined account customers and make plans for service sales actions.
Qualifications for the role Knowledge, Skills and Experience: 1) 3-5 years of work experience in technical sales, sales experience in drives, DCS control system, mechanical equipment in mining industry 2) Strong sales competency with digital capability & knowledge. 3) Knowledge in computer skills, including Office, PPT etc. 4) Bachelor’s degree with major in mechanical or electrical engineering. 5) Must have good interpersonal, communication & presentation skills. 6) Result driven, strong interpersonal and communication skills, be good at team work. 7) Fluency in Mandarin and English, both oral and writing. 8) Able to frequently travel for customer visit and presentation. 9) Previous experience with EPC/Overseas companies preferred in the mining field.
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