主要负责windows系统升级和其他办公软件安装等,需2年以上相关经验,英文读写熟练,可口语交流更好。 ● Communicate with users for PC remaster and make daily remaster plan ● Make clear and accurate inventory management for all devices/cables/accessories in service period ● Report to Airbus on weekly bases for progress ● Report to Airbus on deviation vs Airbus standards during service implementation, and only setup deviation with Airbus approval ● Onsite troubleshooting and support to end user following Installation Guide -Update installation following the Guide Manually -Troubleshooting and problem solving onsite at end user’s location (office) -Escalate issue to Airbus which is not covered by installation Guide and training ● Maintain Security compliance on PC workstations -Support security products installed on PC Master if missing -Ensure security compliance level defined by Airbus can be reached -Fix non-compliance PCs ● Comply with Airbus China SLA ● If due to the Irresistible cause lead to Project delay, need to negotiate between both parties