工作概要 Position Summary:
该职位提供派克产品和系统的售后服务、技术支持和故障排除。以及对客户和经销商的售后培训。
This position is to provide after sales field service, technical support and troubleshooting on Parker products, systems. As well as the after sales training to customer and distributors.
工作地为浙江省湖州市
Working Location is Huzhou, Zhejiang

工作职责 Job Description:
1. 为客户提供派克产品和系统的售后服务、技术服务
Provide after sales field service, technical service to customers on Parker products and systems.

2. 进行现场故障排除，与事业部沟通，进行产品测试，初步勘察，并在客户现场进行维修
On-site troubleshooting, division communication and products test, preliminary investigation, repair in customer sites.

3. 为客户和经销商提供产品售后培训。加强客户和经销商的技术和故障排除能力
Provide products after sales training to customers and distributors. Strengthen customer and distributor technical, troubleshooting capabilities.

4. 确保派克索赔系统的正确完成并及时跟进，正确输入并完成现场服务报告和周报/月报
Ensure correct completion of Parker claim system and timely follow up, correct inputs and completion of field service reports and weekly/monthly report.

5. 与事业部合作并提供根本原因分析、预防措施和结果跟踪（8D）
Work with division to provide root cause analysis, prevention action, and result tracking (8D)

6. 与销售团队紧密合作，为优质服务和销售目标做出贡献
Work closely with the sales team and contribute to the premier service and sales goals.

7. 支持并持续改进派克质量体系，遵守公司政策
Support and continuously improve Parker quality system and obey company policy.

8. 完成分配的相关任务
All related tasks as assigned.

任职资格 Qualifications:
1. 机械或电气工程或相关专业，本科或专科学历
Degree / Diploma in mechanical or electrical engineering or equivalent.

2. 三年以上液压领域工作经验，熟悉液压系统
Min. 3+ years hands-on experiences in hydraulic field, familiar with hydraulic system.

3. 良好的沟通能力和自我管理及团队合作精神
Good communication skills and self-management and team spirit.

4. 高度关注细节，高度的紧迫感和自我激励能力。具备解决问题的心态，有逻辑性
Excellent attention to details, high level of sense of urgency and self-motivation. Knowledge of problem-solving concept, logical thinking.

5. 能够独立工作，承受压力，愿意出差
Able to work independently and under pressure, willing to travel.

6. 具备良好的电脑使用能力，会英语者优先考虑。
Good PC skill, and English skill is preferred.