As Senior Customer Success Manager, you are responsible for building strong relationships with our customers, ensuring their contentment, and propelling their achievements with our offered services. Their main objective is to maximize customer retention by providing exceptional service and understanding customer needs. They pro-actively provide the best logistic solutions and service using local expertise and industry knowledge, while monitoring all operational activities and protecting/improving profitability.
任职要求
61 Bachelor's degree preferred.
61 5 years of experience working in a logistics/shipping company
61 Must have a proven record of excellent work quality and accuracy
61 Must have experience working in an international environment
61 Communication and interpersonal skills (both written and verbal)
61 Effective coaching and developing skills
61 Organized and able to set goals and priorities
61 Delegation
61 Analytical skills
61 Pro-active and self-starting
61 Project Management skills