Experience: Management background - At least 5 years of store managing experience for a high end retail brand. - Been responsible for the daily sales, operations and staff. - Worked independently to meet organizational needs. Experience - At least 5 years of experience of managing and developing a team with 5 people or more. - Developed employees to a higher position. People development - Experience of develop, train and foster growth of people to be able to meet organizational needs, developed a seller to a store manager, developed new employees. Sales and Service - Experience from training people in sales and service. Constant secure that the whole team deliver service on a high level and above for all clients. - Developed staff from basic service level to high level. - Worked with client books and how to drive traffic to the store. Analyzing - Experience of analyzing sales figures, KPI and take required actions. - Take actions when needed. -Worked with focus plans to improve the results and constant follow ups. Business Drive - Focusing on ensuring sales, service and sales thru Skills: 1. Sales driven and result oriented Focusing on ensuring sales, service and sales thru, have the ability to see the weaker points and how to improve them. 2. Organized and service minded . Ability to work in a fast-paced environment with good detail orientation without loosing focus on deliver top service. 3. Fluent in English (able to communicate and understand information) 4. Proficient in Excel/Word/Outlook 5. A social and outgoing personality 6. Reliable and punctual - Sending in reports in time, answering emails in time, take actions required and always follow deadlines. 7. Highly motivated, self initiative and yet a team player - Take own initiative for improvements, ability to come up with own and new solutions for improvements and put them in action. 8. Flexibility in regards to working schedule 9. Effective communicator and listener - Respect, help and support your team and coworkers. 10. Detail oriented, Organized in regards to store routines and operations and immaculate in regards to merchandise. 11. Delegation skills - The ability to delegate responsibilities in a balanced way. Personality traits: 1. Ambitious - Always work with the highest ambition and strive for the best results. 2. Desire to develop the team and individuals - Motivated in fostering growth of people in order to meet long-term organizational needs. 3. Open minded - Open minded in all aspects and adaptive to change. 4. Passionate about service - Enjoy serving clients and act as a role model in offering the ultimate shopping experience. 5. Passionate about Thom Browne as a brand - Willingness to understand the brand and work actively to stay updated. Take own initiative to search information. Expectations: 1. Drive store performance and always strive for highest results 2. Set, communicate and follow up on the company objectives 3. Making sure the studio is reaching sales budget and goals 4. Follow up on the Thom Browne Checklist and take actions where needed 5. Plan and execute seasonal training (product, service, store operations) 6. Follow up on set action plans with team of sales associates and area manager 7. Ensure that the studio is following the Manual 8. Ensure that the visual standard are following the guidelines 9. Frequent communication with and update Area Manager when needed 10. Inspire your team by developmental strategies both for the studio and individual level 11. Ensure all team members have enough knowledge to provide the clients with excellent service 12. Ensure all team members are working by "The full treatment" 13. Follow set seasonal planning provided
