Key Responsibilities
-Take ownership of managing the daily air freight/sea freight shipments pro-actively to achieve customer requirements.
-Purchase Order status follow up with suppliers.
-Coordinating import/export shipment with local & overseas customers, carriers, sub-contractors, agents, and truckers for all import and export-related transportation.
-Liaise internally and externally with all departments, third-party carriers, forwarders, and agencies for a timely shipment execution.
-Communicate irregularities timely to customers and provide a clear alternative solution.
-Prepare, create, and execute complete document sets correctly and efficiently for all related consignments.
-Proactively monitor daily export/import shipment/delivery schedules. Act when potential delays occur.
-Process external and internal billing and invoicing based on the agreed rates. Input correct accruals.
-Input and update all required data in the designated Hellmann Freight TMS systems.
-Be aware and practice specific duties in relation to the legal import/export movement of all hazardous and DG goods.
-Comply with the respective global trade restrictions and guidelines.
-Read and follow instructions defined in customer-specific SOPs and work instructions.
-Maintaining the latest customer and 3rd party contact list to ensure quality service is provided to the customers.
-Adhering to continuous improvement procedures through best practices to increase the competence level of sea freight-related processes to achieve performance, quality, compliance, and service level growth.
-Becomes relatively conversant in the regulations, cultures and laws of those designated countries involved.
-Assisting with implementing new customers, reviewing SOP, and providing feedback.
-Adaptability to changing market environment and ability to take on different tasks.

Job requirement:
-Work experience in international logistics or freight forwarding
-5 years of experience in air freight (preferred) and sea freight operation
-Experience to handle shipment related to pharmaceutical goods and temperature-controlled / DG shipments
-Able to work in all kinds of shifts specially in graveyard
-Fluent in English (written and spoken)
-Microsoft Office
-Microsoft Excel – advanced skills
-CargoWise One experience is an advantage.