The Logistics Associate is responsible for supporting their assigned team with operational tasks within the C.H. Robinson Transportation Management System, general account maintenance and any additional structured work assignments required. This person is accountable for completing all assigned tasks with accuracy and timeliness. The Logistics Associate is expected to handle any internal or external communication with professionalism and courtesy.

DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
- Ensures Transportation arrangements are made for shipments by the following:
o Provide timely and professional written and verbal responses to customer requests
o Book transportation loads in the Transportation Management System
o Monitor team mailboxes
o Resolve simple exceptions to any pre-defined processes
o Schedule delivery appointments with receivers
o Make any necessary changes as requested by the customer within the Transportation Management System
o Manual build and create new Transportation loads within the Transportation Management System
- Conduct TMC systems trainings to external parties
- Follow standard operating procedures and update when gaps are identified
- Run, format, or distribute any reports to the appropriate internal or external parties
- Contribute to projects that utilize the CHR project-based delivery model
- Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS
Required:
- Bachelor’s degree from accredited college or university
- Ability to work flexible schedule on occasion, including overtime hours when requested

Preferred
- Proficient in Microsoft Office Suite of programs
- Detail oriented
- Able to work in a fast-paced and dynamic environment
- Friendly and articulate phone demeanor
- Strong verbal and written communication skills
- Ability to problem solve quickly and accurately
- Ability to prioritize and handle a variety of tasks
- Values a diverse and inclusive work environment