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客服代表,Customer Service Representative
8千-1万
人 · 大专 · 3-4年工作经验 · 性别不限2024/11/22发布
餐饮补贴五险一金免费班车定期体检年终奖金周末双休节日福利

梅村锡达路570号

公司信息
埃梯梯精密机械制造(无锡)有限公司

外资(欧美)/500-1000人

该公司所有职位
职位描述
Main Responsibilities / Tasks:
主要职责/任务:
1. Transferring of customers’ order to internal order, assurance of in-phase production plan and product delivery;
把客户订单转为内部订单,确保生产计划和产品交货同步;
2. Effective management and promotion of sales data and customers’ orders;
销售数据和客户订单有效管理;
3. Sales data collection and monthly reporting;
销售数据收集,月度报表;
4. Tracking of payment from customers to ensure acceptable DSO;
客户的付款追踪;
5. Collection of customers’ complaint, customers’ claim and customers’ satisfaction statistic from CS side;
收集客户的投诉,要求和满意度统计;
6. Collection and archives of sales documents (customers’ drawings/requirements/orders and internal orders, etc.);
收集销售文件(客户需求,订单);
7. Inventory control and management;
寄售库存管理;
8. Comply with ESH policy and procedure, implement ESH responsibilities,carry out ESH activities, keep all operations in line with ESH requirements and deliver ESH performance;
遵守ESH政策,履行ESH职责,开展ESH各项活动,确保工作符合ESH要求,达成ESH绩效;
9. Other works assigned by the supervisor.
主管指定的其他工作。

Qualifications/Requirements:
资质/要求:
1. University graduate in mechanical or engine engineering and/or business management/English;
本科以上学历,机械工程、工商管理、英语等专业;
2. The ideal candidate has made this experience already in the automotive component supply environment for brake systems products;
有刹车系统产品行业的工作经验优先;
3. The successful candidate will display personal integrity and assertiveness and will possess the following characteristics;
为人正直,自信;
4. Excellent interpersonal skills, good communicator, moderator and facilitator;
人际关系良好;
5. Good technical knowledge / technical understanding;
有机械方面的知识;
6. Be familiar with SAP;
熟悉SAP系统优先;
7. Be good at Excel and other office software.
精通EXCEL者优先。

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