Job description:
Responsible for after-sales technical support for our machines.
Requires high efficiency communication, can help customer solve problems during the use of our machines and improve customer satisfaction.

Main Responsibilities:
- Responsible for giving foregin customers professional technical support of our machines, answering customer questions, and providing corresponding technical suggestions and solutions.
- Editing after-sales technical support documents, take record of machine maintenance and providing technical dcos to customer, make sure that our machine is effectively maintained.
- When customers' machines face problems, doing fault diagnosis, provide professional solutions until machine runs well again.
- Keep communication with customers, meet customer needs, and ensuring customer satisfaction.

Job requirements:
- Good at English reading, writing and speaking;
- Bachelor degree or above, major in electromechanical or other related majors, with good electromechanical knowledge and skills;
- Able to use Autocad and various office software, and have a driver's license;
- Familiar with the structural principles, working principles and maintenance methods of various mechanical equipment, and able to quickly locate and solve problems;
- Can adapt to foreign business trips, about 1 to 2 months per year
- Have good communication skills and teamwork spirit, and be able to work together with customer well, service customer well.