Mission02
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The mission of the position is to provide professional admin support for sales and service team and customers to ensure aftermarket flow effectively and accurately.02
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该职位的任务是为销售和服务团队及客户提供专业的行政支持，以确保售后服务的有效和准确。02
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Job description02
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Provide service admin support to service team and customers02
为服务团队和客户提供行政支持02
To prepare and follow up parts-and-service quotations according to customer’s requirement.02
根据客户的要求，准备和跟踪零件和服务的报价。02
To sort files like contracts, quotations, bidding documents, faxes and mails, etc.02
整理合同、报价、招标文件、传真、邮件等文件。02
To maintain customer database, and information in the relevant systems, etc.02
维护客户数据库和相关系统中的信息等。02
To book service jobs/orders into ERP system and follow up the order processing including order status monitoring, issue of pending order, order close, order invoice, etc.02
在ERP系统中登记服务工作、订单，并跟踪订单处理，包括订单状态监控、待处理订单的发布、订单关闭、订单发票等。02
To prepare monthly statistics report.02
准备月度统计报告。02
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Co-ordination with credit & logistic team02
与信用和物流团队合作02
To help aftermarket sales team to communicate and coordinate with credit departments for account receivables in compliance with company credit policy.02
根据公司信用政策，协助售后销售团队与信用部门就应收账款进行沟通和协调。02
To help credits department to issue invoice to customers.02
帮助信贷部门向客户开具发票。02
To co-ordinate with the area warehouse for delivery of parts.02
与区域仓库协调零部件的交付。02
Liaise with other offices and service administrators to co-ordinate intra-region administrations.02
与其他办事处及服务行政人员联络，协调区内行政事宜。02
Has the responsibility to continuously assess the SHEQ aspects of our operations, processes and service.0202
负责持续评估营运、程序和服务的质量。02
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Experience requirements02
- More than 2 years’ experience in sales/service admin support role in a customer orientated business environment.02
有2年以上在以客户为导向的商业环境中的销售助理/行政支持工作经验。02
- SAP and other ERP system experience is a plus.02
有SAP和其他ERP系统经验者优先。02
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Educational requirements02
- College degree or above, majored in business management or equivalent.02
大专以上学历，企业管理或相关专业。02
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Other Requirements02
- Willing to travel02
愿意出差02
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Knowledge02
- Good English in both spoken and written.02
良好的英语说写能力。02
- Good computer skills including Microsoft skills.02
良好的计算机技能，包括微软技能。02
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Personality requirements02
- Excellent communication skills, team spirit and customer orientated concept.02
良好的沟通技巧，团队合作精神和以客户为中心的理念。02
- Team player and eager to learn.0202
良好的团队合作精神和求知欲。02
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Country and city description02
Wuxi