Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too
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Who you are:
Customer service and order management.
客户服务与订单管理
Being contact window of customer.
做客户与工厂沟通联系的窗口
Ensure timely delivery and improve the degrees of client’s satisfaction.
确保订单准时交付，提升客户满意度
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About the job:
General:
Being contact window of customer to deal with orders, customer visit, customer inspection.
做客户订单，客户参观，客户终检与工厂的沟通的窗口
Execute administrative work with SOP as a base
以SOP为依据，执行日常工作
Monthly check status of SO and MO of complete unit order before Jeeves closing and supervise other OHs to follow up.
每月关帐时关注SO 和 MO的订单状态，督促其余OH遵守月结规则
Assist updating ET report every month,
每月上传ET数据
Check MO big diff and mark orders.
查看MO差异，结束MO
Quote lead time and price calculations
负责客户项目询价询货期
Focus on KPIs,engaged in applying the priorities (Safety, Quality, Delivery, Cost)
关注KPI指标，致力于维护4个指标（安全，质量，交期，成本）
Develop and optimize SOP when required
提高和优化SOP
Assist QA to handle with Claims
协助质量部门处理投诉
Be active in problem resolution
致力于问题解决
Special:
Attend SB and CSB meeting and transfer the issues within different departments.
参加SB 和CSB会议，传递不同部门的问题
Other tasks assigned by OH TM/UM
负责完成TM和UM指定的一些任务
Secure implementation of DNs.
确保DN的执行
Involve ALPS, implement continuous improvement in responsible field..
02020202参与ALPS,在相关负责领域持续改善
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What you know:
02Bachelor education, and mechenical background is a plus
本科学历，机械专业背景尤佳；
Good English both oral and written.
良好的英语口语及书写能力
Good coordination and communication skills.
良好的沟通技巧
1-3 years of experience in relevant area in a forein invested manufacturing company
在相关外资生产企业1-3年工作经验
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We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
13What you will get:
We offer a challenging position in an open and friendly environment where we help each other to develop and create value.
薪酬福利待遇：
1.上班时间：早上8:30~下午5:00；周末双休
2.入职即享有带薪年假，足额缴纳五险一金，补充医疗保险
3.覆盖全市各区域的免费员工班车与工作午餐
4.节日福利，年度体检，年度旅游
培训发展体系：
1.丰富的线上线下学习资源
2.来自部门经理和资深员工的悉心指导
3.学习掌握前沿的核心技术和知识
4.国际化视野和职业发展通道