Job Profile: Quality Group > Site Quality SUMMARY Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing on global customer accounts. Serve as liaison between Jabil Circuit and suppliers or customers on global quality related issues. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Develop and maintain QA plans and timeliness of global new product introductions utilizing Advanced Product Quality Planning and Process Optimization specific to the customer. - Provide support for all quoting activities by participation in initial process design, development, and implementation phases. - Evaluate and provide input to inspection processes via inspection aids and instruction guidelines. - Support all global training programs specific to their customer by development and implementation of specialized training sessions for all applicable functions. - Develop appropriate systems for document storage, access and review pertaining to global customer accounts. - Review all supplies, internal, and customer discrepancies, coordinate and track the effectiveness of corrective/proactive action efforts. - Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access. - Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort. - Participate in the vendor survey activities as applicable. Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts. - Interface with all departments as applied to the Policies and Procedures. - Provide insight and assistance of implementing and maintaining Process Improvement and Optimization concentrating on proactive methodologies. - Assist in driving the standardization of manufacturing processes of global customer accounts. - Interface and provide technical support on quality issues with the customer as needed. - Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. - Comply and follow all procedures within the company security policy. MINIMUM REQUIREMENTS Bachelor's degree required and five years related experience; or equivalent combination of education and experience. 职位要求: 1. 本科及以上学历 2. 英语听说读写熟练,可作为工作语言 3. 具有Apple客户对接经验优先,5年以上电子行业品质工程师相关经验 5. 熟练掌握并应用品质管理工具,特别是SPC. 熟练使用minitab/JMP软件进行数据分析,报告撰写 6. 具有责任心,具有较好的沟通协调能力和主动学习能力 7. 熟练使用Excel, PPT等办公文件分析数据,撰写报告 岗位职责: 1.对接国内外客户,沟通品质相关问题.包括:良率,MIL,分析,DOE等 2.负责生产过程的产品质量控制,组织品质会议,推动品质改善,进行质量指标review 3.跟进产品品质状况,分析品质问题处理客诉并提供解决措施 4. 制定品质相关文件