What you’ll do
Executes complaint resolution process for escalated complex complaints on product level
Leads cross functional problem solving teams using 8D methodology and assures corrective and preventive actions
Analyzes product performance in the field and proposes improvement programs to assure targets are met
Analyses external CoNQ and proposes improvement programs to assure targets are met.
Drive feedback loops towards I2M: Assure lessons learned are defined & embedded with new product launches
Drives communication protocols towards all stakeholders related to product performance
Lead quality improvement projects within the business or manufacturing site
Your qualifications
Bachelor degree above of electronics
with 3-5years working experience, hands on for product failure analysis
Good written and oral communication in English
Familiar with 8D and other quality tools