主要工作目的Main Purpose of the job:
- 收集客户质量信息（客户下达的指标、年度/月度绩效结果等），及时传递给直属经理。
Collect quality information(customer target，performance assessment monthly and annual)from the customer, and transfer to line manager
主要工作Main missions:
- 客户质量信息协调处理及管理实验室工作Manage customer information & Lab
- 对在客户处的不良和扣分进行确认
Judge the non-conformation and Penalty treatment at customers’ site
- 对客户发出的不良反应，采取即时围堵政策，并通过UAP QRCI，制定纠正预防措施，验证结果，并向客户反馈。
Take containment vs the customer complain immediately, and analysis the cause by UAP QRQC, take preventive/corrective action, to validate the result, and return the feedback to the customer.
- 确认/分析客户处报废品、售后退回品，组织相关职能功能采取纠正预防措施。
Judge and analysis the Scraps and warranty returns from the customers，organize the relevant department to take preventive/corrective action.
- 参与过程流程图、失效模式分析、控制计划的编制评审，负责产品的试验指导书。
Participate to the PFC，PFEMA，Control Plan, Products Operation Instruction creation and review. In Charge of creation for Products testing instruction.
- 实施MSA, 确保测量系统的适用性、有效性
Actualize MSA to ensure the measurement system applicability and validity
- 实施产品审核，并跟踪通报趋势
Actualize the product audit and follow up and open the trend