Duties
1. Process orders(or potential orders) from customers (including customers and normal customers) coordinate everything during production. E.g.: quotation, purchasing and any other issues related to production.
2. Ask prices from suppliers and submit to manager for check. Reply customer’s emails. All quotation should be in fixed template.
3. Audit orders from customers with Purchase Dept./Production Dept./Warehouse/QC Dept. Submit order confirmation to manager for check and archive all paperworks.
4. Arrange components purchasing and track delivery date. Inform QC to monitor quality.
5. Check status for each order and report to customers; Assist Shipping Dept. on shipments.
6. Inform related Departments on customers’feedback; Monitor the production & quality status; Summarize all issues during production and assist other Departments for problem solving.
7. Communicate with customers on production process and report to managers if necessary; Try to improve customers’satisfaction.
8. Send shipping details weekly to related departments including warehouse, Production Dept. And Shipping Dept.
9. Deal with any emergency or urgent issue from manager and give feedback on time.
10. Update and maintain documents and information on SAP system, including sales order, purchase order, production order and customer/supplier information.
11. Deal with any other issues from manager.

Essential Qualifications：
Attention to detail;
Able to follow instructions;
Self-motivated;
Able to work in groups;
Excellent oral and written English work in full english working environment
Proficient in word and excel;
Experience with foreign customers.