1.RESPONSIBILITIES:
? Develop a thorough understanding of advanced heart failure and HM3 as a treatment option.
? Become fully trained and certified to support HeartMate 3 cases, including assessing patient suitability and case planning.
? Train and educate staff of clinical trial(s) and commercial indication inclusion criteria’s
? Engage with relevant Chinese physician societies for consensus and guideline development for LVAD therapy adoption.
? Assist in creating, advocating for, and implementing site criteria based on global HeartMate 3 experiences and local requirements.
? Develop deep understanding of the Heart Failure disease burden, progression, treatment pathways, patient flow, and healthcare cost impacts in China.
? Recruit a strong team, in time and of adequate size, as approval timelines become clear.
? Manage distributors who assist during clinical trial and build out distributor channel during commercialization, including, selection, input into contracting, target setting, and performance reviews.
? Implement internal and external training plans in collaboration with APAC and global HeartMate 3 training teams.
? Lead HeartMate 3 market development efforts post regulatory approval.
? Work with HE&R team to develop and implement reimbursement strategies
? Assist in conducting customer training workshop ranging from on-boarding training activities to continuous education to maintaining and increasing physician skill levels.
? Optimize process regarding patient screening and procedure scheduling
? Call on referring physicians to present the HeartMate 3 technology and clinical data.
? Assist in conducting team member training and field mentoring as needed.
? Support local and national conferences and programs.
? Remain compliant with applicable Corporate and Divisional Policies and procedures at all times.
? Support in the resolution of product complaints and/or safety issues e.g. PER
? Seek approval for pricing, new accounts, and marketing investments from management before making commitments to customers.
Communication
? Communicate with top customers per the call planner and territory game plan
? Communicate with China Country Manager and regional marketing on regular basis, updating progress and confirming quarterly priorities.
? Adheres to reporting requirements of completed cases (*******************), case pipeline tracking, and other progress reports.
? Collaborates with other business units, such as CRM, EP and SH, on opportunities.
2.PERSONNEL REQUIREMENTS:
Minimum Education
? Fully trained medical doctor with cardiovascular or cardiac surgery related specialty strongly preferred
? BS/BA in life sciences or marketing as minimum
Minimum Experience/Training Required
? Minimum of 6 years Sales Experience / Medical Clinical Support of complex and clinically demanding medical technologies
? Medical training in cardiovascular or cardiac surgery related field.
? Minimum of 3 years experience as an effective people manager
Minimum Skills Required
? High learning agility to grow and evolve with the role from project manager to clinical specialist, market developer, commercialization lead, and manager
? Strong influence manager across diverse internal and external stakeholders
? Ability to forge strong, trusting relationships with top KOLs and physician societies
? Independent problem-solver
? Ability to work in ambiguity and ability to anticipate obstacles early
? Ability to navigate conflicting interests and high expectations within the physician community
? Proven track record in the sales / clinical introduction of sophisticated medical therapeutic, procedure enabling devices that requires significant clinician training
? Experience with products for use in interventional cardiology and cardiac surgery
? Ability to attract strong talent and build a high performance team
? Ability to motivate and inspire
? Strong customer orientation
? Strategic thinking and execution
Quality, Safety & Environmental Responsibilities
? Attend regular departmental meetings with manager/supervisor to build in continuous feedback mechanisms.
? Meet the requirements of ISO and Class A by complying with all relevant Quality policies and procedures to ensure the Quality objectives of the business are met.
? Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures and work practices with the intent of preventing or minimizing accidental exposures to self, colleagues and/or the environment.