Experience:
Managment background - At least 5years of store managing experience for a high end retail brand. Been responsible for the daily sales, operations and staff. Worked independently to meet organizational needs.
Experience - At least 5 years of experience of managing and developing a team with 5 people or more. Developed employees to a higher position.
People development - Experience of develop, train and forster growt of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller.
Sales and Service - Experience from training people in sales and service. Constant secure that the whole team deliver service on a high level and above for all clients. Developed staff from basic service level to high level. Worked with client books and how to drive traffic to the store.
Analyzing - Experience of analyzing sales figures, KPI and take required actions. Take actions when needed. Worked with focus plans to improve the results and constant follow ups.
Business Drive - Focusing on ensuring sales, service and sales thru
Skills:
Sales driven and result oriented Focusing on ensuring sales, service and sales thru,have the ability to see the weaker points and how to improve them.
Organized and service minded . Ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.
Fluent in English (able to communicate and understand information from Toteme)
Proifiency in Excel/Word/Outlook
A social and outgoing personality
Reliable and punctual - Sending in reports in time, answering emails in time,take actions recuired and always follow deadlines.
Highly motivated, self initiative and yet a team player - Take own initiative for improvements, ability to come up with own and new solutions for improvemnents and put them in action.
Flexibility in regards to working schdule
Effective communicator and listner - Respect, help and support your team and coworkers.
Detail oriented . Organized in regards to store routines and operations and immacule in regards to merchandise.
Delegation skills - The ability to delegate responsibilities in a balanced way.
Personality traits:
Ambitious - Always work with the highest ambition and strive for the best results.
Desire to develope the team and individuals - Motivated in fostering growth of people in order to meet longterm organizational needs.
Opend minded - Opend minded in all aspects and adaptive to change.
Passionated about service - Enjoy serving clients and act as a role model in offering the ultimate shopping experience.
Passionated about Toteme as a brand - Willingness to understand the brand and work actively to stay updated. Take own initiative to search information.
Expectations:
Drive store performance and always strive for highest results
Set, communicate and follow up on the company objectives
Making sure the studio is reaching sales budget and goals
Follow up on the Toteme Checklist and take actions where needed
Plan and execute seasonal trainings (product, service, store operations)
Follow up on set action plans with team of sales associates and area manager
Ensure that the studio is following the Toteme Franchise Manual
Ensure that the visual standard are following the Toteme guidelines
Frequent communication with and update Area Manager when needed
Inspire your team by developmental strategies bot for the studio and individuel level
Ensure all team members have enough knowlege to provide the clients with excellent service
Ensure all team members are working by "The full treatment"
Follow set seasonal planning provided by Toteme
Notes: The Store Manager needs an interview in English
请您在申请本职位前，务必仔细阅读并同意本条款：
公司是一家全球性企业，为了给您提供更好的招聘服务和应聘体验，我们可能需要将我们收集的您的个人信息中的部分或全部分享给我们公司的关联公司，包括境外的关联公司。您的个人信息可能被存储在您的居住国、公司总部所在国或者其他国家的服务器内。在该类情形下，公司将采取合理措施以确保该等信息接收方须依相应的合同或法律义务提供必要的信息保护。请您在申请职位前，务必仔细阅读本条款及公司《隐私通告》（您可打开如下链接:，查看中文版《隐私通告》）。若您对本条款之内容或《隐私通告》有任何疑问，请立即终止您的申请；若您继续申请本职位，则视为您明确同意本条款及该《隐私通告》中的一切内容，且您同意我们将您