Main Responsibilities： 13 1) Engage and collaborate with Patient and Patient Organizations 61 Assume “de facto” the role of Local Patient Affairs Referent (LPAR) 61 Identify and engage with patients and patient organizations in relevant therapeutic area of oncology or above therapeutic areas to understand the unmet needs and gaps in treatment or service provided 61 Determine the level and frequency of patient involvement (e.g. individual patient or patient advocacy group) in the projects and adequate operational needs for the collaboration (contractual needs, CDE, FMV, due diligence, etc.) 61 Identify and initiate contact with patient groups in relevant therapeutic areas to explore collaboration opportunities 61 Represent the company and patients’ interest in collaborative work with patient groups and build long-term partnership with those whom we share common visions 2) Contribute to local, regional and global patient affairs efforts 61 Work closely with Global Patient Affairs to implement global patient affairs strategies as relevant 61 Represent Servier China on the Servier Patient Advocacy & Relations Community (SPARC) meetings, initiatives, and working groups as relevant 61 Plan and operationalize activities in China for Global Servier Patient Week each year 61 Escalate data and information required by Global Patient Affairs 61 Set up and execute China Patient Affairs communication related events 61 Support local Patient Preference data generation related activities 61 Provide patient insights and unmet needs to the franchise team for campaign & material development and local patient support programs 61 To help develop patient journey and identify pain points in key therapeutic areas 61 Propose ideas, solutions and organize patients/patient group involvement in patient support material creation 61 Seeks opportunities to integrate digital solutions 61 Stay up to date with patient engagement tools, resources and solutions provided by global patient affairs and the SPARC 3) Foster Patient Centric mindset and culture "working for and with patients" across the business 61 Work closely with local team to develop internal communication strategies 61 Organised internal events to improve awareness of lived experience with diseases 61 Involve in across departments meetings in China regularly to represent patients’ points of view. 4) Cross-functional collaboration 61 Work with Market Access to provide patient insights on medical assessment for new therapeutic opportunities 61 Work with ICTR to advocate for patient access to clinical studies locally as relevant 5) Servier Leadership Model Patient Affairs Manager will play a key role in living and demonstrating the core principles and behaviors embodied in the Servier Leadership Model : 61 Be ethical and open minded 61 Nurture patient centricity 61 Challenge oneself and the status quo 61 Be collaborative and a team player across broader business 61 Show initiative and leadership by engaging others and helping others to grow 61 Be solution oriented and prioritise based on needs and desired outcomes 61 Take ownership of the decision made and be accountable for the outcome 6) Compliance Ensure all activities are compliant with applicable Servier Policies, SOPs and local rules, regulations, industry standards and codes of conduct. 7) Other duties as required or directed by the Medical & Patient Affairs Director or Functional Management Educational & Professional Background : 61 Significant operational experience (5 years) in Patient Affairs in pharma 61 Preferred: Advanced degree in 61 Bachelor's degree or equivalent in life science related discipline or business-related field 61 Education in Public Affairs with solid experience in Advocacy / Patient Engagement may be considered depending on the candidate's profile Hard Skills : 61 International experience with an understanding of different cultures and ways of working 61 Ability to think strategically and understand needs from the function and business 61 Proven ability to work successfully in a complex, global, matrix organization 61 Clear understanding of the compliance and regulatory requirements impacting Patient Affairs organizations Soft Skills & Other : 61 Collaborative mindset 61 Excellent communication and team workings skills 61 Effective at difficult conversations 61 Highly developed consultative skills 61 Results driven, customer service orientation 61 Ability to travel internationally 61 Fluent in English
