Responsibilities职责：
1. Key interface with customer from the quality point与客户的关键质量接口人
2. Lead customer quality issue investigation and solving in closed loop. Professional 8D report making for critical customer complaints主导客户质量问题的分析和闭环解决, 对于严重的客诉，撰写专业的8D报告
3. Support customer service team strongly to deal with customer quality issues.有力支持客户服务团队处理客户质量问题。
4. Monitor and analyze customer quality issues systematically, lead customer quality improvement continuously系统性统计和分析客户质量问题，主导客户质量的系统性改善
5. Join quality issue communication with customer, listening customer voice and increase customer satisfaction.参加客户质量问题的沟通，倾听客户的声音并提升客户满意度。
6. Finish the other job assigned by quality manager 完成质量经理安排的其他任务。

Qualifications 胜任条件：
1. Bachelor/Master’s degree in Mechanical/Mechatronic/Automation or related field.获得机械/电气及相关领域的学士或者硕士学位。
2. ＞5 years experiences as customer quality engineer.客户质量工程师五年以上工作经验。
3. Strong project management and teamwork driving skill，Strong product failure analysis capability。具备优秀的项目管理、组织协调能力，具备优秀的产品失效分析能力。
4. Strong sense of target-driven, self-motivation and responsibility, 以目标为导向，优秀的自我驱动力和责任感。
5. Able to prioritize and multi-task.能够通过合理安排优先级别同时进行多项任务。
6. Language skills: Read and write clear and logical report in English is a MUST, Fluency in spoken English is a plus.语言技能：具备英语读写能力，并可以使用英语撰写有逻辑性的报告；英语口语流畅者，优先考虑。
7. Prefer＞3 years experiences as designing or manufacturing engineer of electromechanical equipment is prefer机电类设备研发或者制造工程师3年以上工作经验，优先考虑。