Order Processing Management. -Ensure new orders are put on the system accurately and timely. -Keep track of customer requested time and deliver on time. -Progress any outstanding orders. -Advise customers of current typical lead times. -Issue order acknowledgements. -Prepare shipping documents. -Coordinate with Finance to issue invoice on time and correctly. -Do Priority workflow on time.
Sample Arrangement -Manage sample requests from sales mangers & customers. Coordinate with --warehouse and lab for sample dispatch. -Keep track of sample dispatching record, update report on time. -Inform related person on time after sample dispatch. -goods issue.
Customer master data Maintenance -Create new customers in Priority system. Keep hardcopy and soft copy of customer business information.