1. Mainly focus on Food & Beverage service 主要负责餐饮服务 2. Familiar with food and beverage knowledge 熟知菜单、酒类和饮料知识 3. Well understand the facilities, service standards, promotions and membership details 熟悉商场所有设施,服务,店铺信息,各类活动信息,以及会员权益细则 4. Forecast guests needs 清楚地理解客人的期望 5. Quick response to the customers' F&B request and questions 确保所有客户的餐饮需求及其它疑问均得到快速而有效的回应 6. Well understand all the procedures 熟知运营程序的详情 7. Support and accomplish other department goals 赞同并承担部门的目标