职位目的 Purpose of the Role：

英文旅游顾问是我们公司为全球客户提供卓越旅行体验的关键角色。此职位主要负责处理来自海外个人或旅行合作伙伴的咨询，制定个性化旅游方案，并引导客户确认预订。旅游顾问需确保从首次接触到旅游完成的整个计划过程无缝对接且高质量完成。The Travel Advisor plays a crucial role in our company's mission to deliver exceptional travel experiences to a global clientele. This position involves engaging with inquiries from overseas individuals or travel partners, crafting personalized tour proposals, and guiding clients to confirm their bookings with us. The Travel Advisor ensures a seamless and high-quality travel planning process from the first point of contact through to the completion of the tour.

职责 Responsibilities：

1. 客户接洽与个性化服务 Client Engagement & Personalization：

高效处理通过公司网站收到的国际客户和旅行合作伙伴的询问。Efficiently address inquiries received through our company website from international clients and travel partners.

根据客户的具体需求和偏好，定制并推荐旅游方案，确保预订成交。Create and customize tour proposals tailored to the specific needs and preferences of clients, aiming to secure their bookings.

2. 订单管理与销售优化 Inquiry Management & Sales Optimization：

监管询价，确保及时跟进客户。Oversee the inquiry process, ensuring timely follow-ups with clients.

提升产品知识和销售技巧，以提高转化率。Enhance product knowledge and sales techniques to improve conversion rates.

3. 提供团队操作支持 Tour Operations Support：

协助办公室后勤团队执行旅游，包括管理票务、酒店和地面旅游的预订。Support the office logistics team in executing tours, including managing bookings for tickets, hotels, and ground tours.

确保旅游过程的高质量，积极解决任何问题。Ensure the high quality of ongoing tours, proactively addressing any issues.

4. 市场洞察与产品开发 Market Insight & Product Development：

关注入境旅游行业的趋势和新闻。Stay informed about trends and news in the inbound tourism sector.

积极参与公司新旅游产品、路线的开发及新市场的拓展。Contribute to the development of new travel products, routes, and expansion into new markets.

通过分享销售策略和行业知识，协作创建一个统一有效的业务团队。Collaborate to create a unified and effective business team by sharing sales strategies and industry knowledge.

职位要求 Desired Qualifications and Skills：

1. 要求大专或以上学历，优先考虑英语、国际贸易、酒店旅游、市场营销等相关专业背景。Requires an associate degree or higher, with a preference for backgrounds in English, international trade, hotel tourism, marketing, or related fields.

2. 具备良好的英语阅读、写作及沟通能力，口语流利。熟练掌握电脑操作和互联网应用。Possesses good English reading, writing, and communication skills, with fluent spoken English. Proficient in computer operations and internet applications.

3. 优秀的沟通技巧，具有强烈的责任心，以及耐心细致、灵活的工作态度。Excellent communication skills, a strong sense of responsibility, and a patient, meticulous, and flexible work attitude.

4. 对旅游行业感兴趣，热爱旅行，且对各种文化和目的地有深入了解，熟悉国内旅游景点者优先。Candidates with a keen interest in the tourism sector, a passion for travel, and extensive knowledge of various cultures and destinations, particularly those familiar with domestic tourist sites, will be prioritized.

5. 欢迎具有英语或旅游专业背景、英语水平较高的应届本科毕业生申请。Recent graduates with a background in English or tourism and a good level of English proficiency are also welcome to apply.

福利待遇 Benefits and Compensation：

1. 基本工资+高额提成+社会保险+年终业绩分红。Basic salary + high commission + social insurance + annual performance bonus.

2. 工作时间：上午9点至下午6点，周末及法定假日休息。Working hours: 9 AM to 6 PM, weekends and public holidays off.

3. 工作满一年后，享有5天带薪年假。After one year of employment, entitled to 5 days of paid annual leave.

4. 公司每年安排一次免费年终旅游度假。The company arranges a free annual end-of-year vacation trip.