Functional Responsibilities:
61 Support claims processing with proof-of-performance validation and dunnings
61 Assist with maintaining sales and trade spend trackers, ensuring accruals are accurate and monitored monthly
61 Coordinate POSM execution – Requirements gathering, POSM ordering / delivery and field sales execution tracking
61 Support field sales team operations with incentive tracking, uniforms, annual leave calendars, T&E bookings / accruals, etc
61 Assist with collating and publishing all field sales communications, including playbooks, promotional calendars, execution priorities and other ad hoc information
61 *** point of contact for customer queries relating to product range changes, pricing and claims, ensuring responsiveness and quick resolution
61 Preparation & communication of new lines and pricing information to customers based on agreed customer format and notification lead time requirements
61 Continuous improvement recommendations and implementation, especially in areas of Trade Spend tracking and Claims management
61 Perform daily GMV, inventory status and shipment tracking
61 Support GBS controls framework, ensuring test scripts are up-to-date and executed as required

People Responsibilities:
61 Develop winning relationships with MU/HQ Commercial teams and PepsiCo customers, ensuring highest levels of agility and support are provided
61 Support the General Sales Support Lead with all initiatives to improve GBS service offerings