General Responsibilities 主要工作职责
Be responsible for daily air freight business control.
负责日常空运业务操作。

Detailed Responsibilities 具体工作职责
Import/进口
Contact with overseas to arrange P/U for collected shipment, and keep monitor it until arrive in destination airport, any irregularity report to customer timely.
针对到付货物，联系国外安排提货事宜，并持续监控货物状态直至到达目的港机场，任何异常情况要及时告知客户
Check the arrival documents every morning.
每天上午确认进口到货单据
Check the customs EDI with ground agent for each shpt.
与现场代理确认每票货物仓单信息
Contact clients for detail declared information.
联系客户确认申报信息
Prepare the declaration documents and hand over to broker.
准备报关单据并与报关行进行交接
Follow up with Brokers during whole clearance procedure.
紧密协调报关行直至报关操作结束
Report the declaration status in daily.
每天与客户更新申报动态
Recorder the returned documents in daily.
及时记录报关返还文件

Export/出口
Receive booking & clarify booking with related party, send local SOP to all new customers for their easy guideline.
接收订舱并与相关方解释订舱信息，提供空运操作流程给所有新客户作为指导
Guiding vendors through local procedures (incl. Customs, Stuffing，etc.).
与供应商梳理操作流程（包括报关，填充物等）
Maintain and update booking record sheet for all the coming shipments on daily basis.
对于新订舱的货物，每天持续更新订舱记录表
Politely and proactively update operation status, keep both overseas and customers informed about any delay or unusual situation occurred for their shipments at the priority.
针对货物拖班或其他异常状态的发生，友善，积极地与客户更新操作动态，保证海外和客户及时了解货物状态
Dealing with customer in polite manner and solve their daily operation problems timely.
利用和善的沟通方式与客户进行协商以便及时解决日常操作中出现的问题
Responsible to check and create shipper & consignee account number for every shipment within 2 days upon receiving the Booking order.
在每票货物收到订舱的2天内，负责检查并新建发货人和收货人的账号
Organize shipment operations: Book and confirm space with airline.
管理货物操作：与承运人安排订舱并确认舱位
Trucking arrangement; Warehouse stuffing arrangement; Customs clearance monitoring; Proactively solving any problems during operation process.
运输协议，仓储协议，报关监管 ，积极的解决操作中发生的任何问题。
Send Pre-alert to related party strictly according to the SOP.
按照操作流程，发送预报至相关方。
Timely update CW1 system according to relative SOP and guideline
根据相关SOP和指南及时更新CW1系统
Finish whole operation procedure, include freight settlement with client.
完成全部相关操作，包括与客户进行运费结算

General Request/综合要求
Keep supervisor informed on any unusual situation and trouble case occurred for daily operation
一旦日常操作中出现异常状态情况或者发生有问题货物，应及时向主管汇报。
Back up for other team members their absence and annual leave
在组内其他成员不在或请假时期，提供业务支持
Other task assigned by the supervisor & manager
由经理和主管安排的其他工作

Job Requirements 任职资格

College graduate, major in related is preferable
大专以上学历，物流相关专业优先考虑
Skills & Knowledge 技能与知识
Knowledge of air import & export 空运进出口知识
Familiar with MS office熟练掌握办公软件

Language Skills 语言技能:
Good English in reading and writing 良好的英语读写能力