Project Manager-EN/EN&JP Location: Dalian Language: English/English & Japanese Essential job Responsibilities: o Manages medium to large or multiple small customer facing projects. o Creation of a project schedule and plan with financial, resource and material requirements. o Participates in the preparation of proposals and agreements. o Oversees project staff including project engineers,vendors, partners and subcontractors. o Manages the project from start to completion including the resolution of project issues. o Follow up customer change requests and implement them. o Manage internal projects/programs within Cisco. o May manage ongoing optimization service to deployed customer network. o Maintains customer satisfaction score of 4.5 or higher. Related Business/ Technical Knowledge, Skills and Expertise
o Project Management experience in the deployment of leading edge technologies in acomplex commercial environment. o Has completed significant part of formal Project Management training program. o Has basic knowledge of routing, routing protocols, switching, internet and general network architecture. o Has leadership skills and experience working with large project teams and strategic account teams. o Has a working knowledge of the sales process including risk assessment and scoping. o Has a good understanding of the legal issues with contracts. o Has advanced negotiation and presentation skills. o Understands the organization, aims and processes.
Education and Experience
o Typically requires BS/BA degree or equivalent plus 4-5 years related experience in networking / telecommunications industry. o OR min 4-5 years managing LAN and/or WAN network implementation and support PLUS 2-3years in a Clearly defined Project Management role.
Project Complexity
o Manages medium to large, or multiple small customer deployments with clearly defined objectives. o Projects utilize existing or new Cisco technologies, multiple third party vendors and cross multiple functions, have high organization visibility and may include multiple locations or Regions. o Manages multiple critical tasks in tight time frames
Core Competencies
o Project plan and schedule creation. o Service level contracts. o Ability to balance multiple large and critical tasks. o Advanced Negotiation, communication and presentation skills. o Major account experience. o Partner services delivery model experience. o Ability to work independently in remote customer sites. o Service solutionssales skills. o Ability when required to control multiple project managers in the delivery cycle. o Familiar with the organization goals, vision and processes. o Excellent English capability,Japanese language or Cantonese skill will be a plus.
Preferred Skills / Qualifications Should have some formal project management qualification ideally PMP, ACP/Scrum Master or equivalent or be studying for such a qualification