REQUIREMENTS: 1.BS Degree in Engineering or another related field or with 5+ year experience as quality engineer/manager in automotive industrial. 2.3+ years’ experience in Quality Engineering or related engineering field. 3.Good interpersonal skills for effective leadership and team facilitation. 4.Strong communication skill, willing to challenge to process and drive the improvement. 5.3+ years knowledge of statistics - experience using Minitab or other software. 6.5+ years using MS Office (Excel, Word, Power Point). 7.Able to travel (domestic and international) up to 20% of the time.
RESPONSIBILITIES: 1.New order review. 2.Customer Web portal information share and maintain. 3.The third-party customer master data maintain. 4.Daily demand analysis & delivery schedule confirmation. 5.Arrange shipment according to inventory, customer requested date and shipping mode. Shipment tracing. Assist to manage returnable package with warehouse & customer. 6.Reply customers inquires timely and no complain from customer. 7.NPI order management & Shipment arrangement. 8.New business mode WI set-up for handling end customer 9.Cooperate with customer audit and training requirements. 10.Work with PM & cross function about the readiness of the new project. Relevant testing in R3Q for the new business mode 11.Follow up RMA/RGA, closely work with QA, WH, customs & Planner about RGA following up. 12.Payment supporting.