Role Responsibilities
1. Perform day-to-day operations, system input according to DOI and relevant procedure within the risk and control framework.
2. Execute and monitors workflow to ensure that processing/ documentation is delivered in accordance with required Standards.
3. Contributing ideas for improvements of processes and procedures.
4. Support and encourage others to practice in professional manner that reflect CPBB HK Mortgage service quality.
5. Ensure to report line manager all irregular issues and potential risks at the *** time.
6. Support CN / HK business according to business requirements and team arrangement.
Our Ideal Candidates
1. Ensure consistent delivery of high-quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency/accuracy standards and good business processes / judgment.
2. Network internally with colleagues to solve issue and improve efficiency.
3. Continue to seek improvement in team and operational process to achieve service and performance excellence.
4. Be a catalyst and a key team member in driving team activities.
【福利待遇Benefits】
1. 薪酬制度：基本工资、年终金、加班费/调休、年度调薪、试用期全额工资；
2. 福利保障：五险一金、补充性商业医疗保险、免费年度体检、高温津贴、节日福利；
3. 假期待遇：周末双休。除享有国家法定节假日外，还拥有至少12天带薪年假、15天带薪病假、3天志愿者假、婚假、产假以及陪产假、哺乳假、育儿假、独生子女陪护假等；
4. 弹性福利：商业医疗保险套餐可升级，根据业务安排可以居家办公；
5. 职业发展：线上线下培训，外部培训经费，内部转岗及晋升机会；
6. 工作环境：办公环境舒适，免费咖啡无限畅饮，食堂、休息区等；
7. 交通安排：紧邻3号线林和西地铁站，以及天河体育中心，交通饮食便利。