Job Duties：
1、Coordinate with PM team & Customers to handle the Sales orders.
2、Receive and process orders accurately and efficiently according to established procedure.
3、Assist in setting up accounts for new customers and new suppliers.
4、Order/Credit note/Debit note enter.
5、Work closely with oversea colleagues to make sure order is timely allocated, shipping
booked and sailed out as scheduled; communicate in time with customer for any order delay
or shipping change.
6、Monitor daily order & delivery status, coordinate with cross function on issue solving if any.
7、Maintain good relationships with internal & external customers.
8、Support line manager on performance analysis and contribute ideas on improvements.

Skills Needed：
1、Strong oral and written communication skills, with patience and creativity to communicate complex topics in English to teams in the USA and Europe
2、Good sense of service, good interpersonal communication skills, and customer service experience is a plus.
3、Quick and eager learner.
4、Ability to develop rapport and cultivate positive relationships with local coworkers as well as those with a different cultural background.
5、Ability to handle multiple tasks and adjust to shifting priorities.
6、Bachelor’s degree or above.
7、At least 3 years related experience in customer service, order entry, supply chain or related area.
8、Proficient in MS office applications (word, excel, PPT, etc.)
9、Fluent in written and spoken English is preferred.
10、Familiar with ERP/MRP order processing, SAP is preferred.
11、Must be results focused and oriented toward accomplishment of team goals.

班车路线：
天河线：越秀丽丰中心--员村山顶--上社--骏景花园--车陂--东圃--珠村--金碧领秀--公司
海珠线：河南第三金碧花园--客村--磨碟沙--广园路--黄村--公司
黄埔线：港湾路黄埔供电局门口--乌冲--双岗--夏园--生活区--丹水坑--南岗--公司
新塘线：国际养生馆--佳福红木--鑫丰五金店对面--尚东阳光4号门--尚东阳光公交车站--新世界花园3号门--时代公馆公交站--水南村村口