岗位职责
Develop, test, and deploy Dynamics CRM and other applications on the Dynamics 365 platform
Research, evaluate and implement new technologies related to Microsoft CRM applications (Dynamics365, and the broader suite of Microsoft productivity applications)
Create technical documentation as required. Documenting ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents.
任职条件
Bachelor’s Degree (four-year college or university) in business or related IT discipline preferred
3+ years’ professional IT experience designing, building and implementing enterprise applications with focus on CRM, PSA, and ERP on Microsoft platforms
Microsoft Dynamics CRM and Online; experience with Plugins and Web Resource development
Active certifications in Microsoft Dynamics 365 / CRM, Office 365, SharePoint a plus
Expertise implementing business applications as a billable consultant including Sales, Customer Service, Project Services Automation, and other Dynamics 365 solutions
Strong JavaScript and C# experience including developing Dynamics CRM plug-ins as well as a strong SQL Server understanding
Experience with configuring Microsoft Dynamics CRM including security, organizations and business units’ entities, forms, workflows, reports, customizations, and integrations preferable
Knowledge of functional aspects of CRM applications including Sales, Service, and Marketing
Strong experience with integration and automation into CRM and other business platforms. Experience creating integrations of Dynamics CRM with ERP a strong plus
Experience with technology agnostic business functions with sales operations, marketing operations, customer service, field service management, project services, and foundational ERP concepts
Experience with needs analysis, software evaluation and selection, customization, and implementation
Preferred Technical Skills
CRM 2011/2015/2016/Dynamics 365 or equivalent CRM Product Experience.
Proficient in minimum 2 modules (Sales, Service and Marketing)
Good understanding of CRM entity & Object model
Hands on experience in writing CRM Plugins, Custom Workflows, Integration, Client-side custom code.
Experience in Designing CRM Data Models to implement complex business requirements.
Extending Dynamics365 using PowerApps, Microsoft Flow, Logic Apps & Azure Functions.
Implement scalable integrations & workflows in the Cloud using Logic Apps.
Integration with Dynamics 365 using Azure Logic Apps & API Apps.
SharePoint
Dynamics 365 Portals/ ADX Studio Portal
BizTalk or other Middleware technologies used for integrations
Azure or other cloud solutions
Dynamics CRM ISV solutions
SSIS, SSAS and Power BI