Working Hours: Normal Working Hours, Expect overtime work at 6-18 (later May to Jun.18), and 11-11 (later Oct to Nov.11).
Skillsets: Good Inter-Person skills, good understanding over enterprise network, Experience on Cisco SDWAN, SDA, WIFI, Zscaler, Fortinet, Palo Alto product family. Hands-on engineer experience will be plus.
Job Description:
1. Act as Point of Contact for Buycoor Telecom and Network related activity, including but not limited to incident, problem, change/service request, monitoring, and alerts.
2. Establish Knowledge Database for “Buycoor specific application”. Bear in mind there’s no document at this moment.
3. Joint with Global and Zone Network Team adopting standard solution in Buycoor environment.
4. Accountable for Buycoor Telecom and Network Run Services and Manage Customer Escalation.
Language: English, Mandarin, Cantonese. All 3 languages mandatory.