Assist Store in charge to manage the daily operations of a store including sales, expense control, maintaining inventory levels, customer service, training and scheduling personnel to ensure operational excellence, customer satisfaction, maximize sales, productivity and profitability.
-Assist in leading sales team to reach sales target and KPI goals
协助店铺负责人带领团队达成销售指标和绩效指标
-Consistently maintain highest degree of customer service to guaranty customer's loyalty
始终保持良好服务来维系每一位顾客
-Assist in conducting relevant training for store staff in briefing when store is in low traffic (product training, role play and MOI training), to enhance staff’s selling techniques.
-Store stock management: well know best sellers /slow moving items in store and proactively communicate with Merchandising dept for stock transfer in/out to boost highest sales and ST performance, daily/monthly stock-take/ prevent stock loss/ stock analysis
-Ensure store is in high standard of clean and tidy condition and visual merchandising meets and presents brand image all the time. Store furniture maintenance.
确保整个店铺的清洁卫生和货品陈列的整齐有序，维护店铺形象，维护店铺设施
-Ensure staff grooming standard to meet company requirements all the time and keep brand image
确保员工的仪容仪表始终符合公司的要求，保持品牌形象
-Customer complaint handling
处理客诉
-Build strong cross functional relationships within the organization
在公司内部构建跨部门的联系
-Any other duties/matters may be assigned from time to time
完成其他临时交办的工作
PROFESSIONAL REQUIREMENTS
-5-6 years sales experience in fashion retail industry, international luxury brand experience is a plus
5-6年以上时装零售经验，具备国际奢侈品牌经验者优先考虑
-At least 2 years team leading experience
至少2年团队管理经验
-Proficiency in computer operation
良好的计算机操作能力
-Fluent Mandarin and English in writing, speaking and listening
流利的普通话，英文听说写良好
PERSONAL REQUIREMENTS
-Integral, responsible and proactive presentation and peoples skills
开朗、积极、有强烈的责任心，良好的沟通能力，商品介绍能力及人际交往技巧
-A self-motivated individual with strong ownership and passion for the brand
有上进心，品牌忠诚度高
-A team player and quick learner, with flexibility on changes
