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Product Support Specialist
8千-1.5万·13薪
人 · 大专 · 3年及以上工作经验 · 性别不限2024/11/11发布
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番禺

公司信息
广州得克信息咨询有限公司

外资(欧美)/150-500人

该公司所有职位
职位描述
Summary:
Collect and consolidate product development (PD) related reports, provide required metrics. Data maintenance and constant analysis on PD Metrics, using statistical tools, and creating reports to aid in decision-making processes.
Support Dev-Com to facilitate data analytics workflow process improvement initiatives and streamline the workflow. Track the new process implementation.
Execute other product related tasks assigned by the manager.
Responsibilities:
1. Take charge of cross brands/ BUs (Footwear, Apparel & Accessary) PD metrics. Gather and organize data from various sources, ensuring data integrity and accuracy. Analyze required KPI’s to support the top management making decision quickly.
2. Support manager to improve the report capability & efficiency and reduce manual/ duplicate paperwork. Promote effective collaboration during data collecting among BUs.
3. Utilize Power BI and various technologies to conduct extensive data analysis, identify opportunities for improvement, such as development efficiency and development cost analysis, etc.
4. Assist in identifying areas for process improvement within the data analytics workflow and contribute to the implementation of new processes. Provide support to Dev-Com team in various tasks, including ad-hoc analysis and project support as required.
5. Taking the role as a super user of Dev-Com related Systems (Flex PLM, MFG, Oracle...), initially analyze the requirements, coordinate the clarification, and interpret to IT and PMO team. Follow up the realization of approved requirements and support on user testing.
Qualifications:
1. Batchelor’s degree or above
2. Data analysis and/or project management related certification is a plus
3. At least 3 years’ relevant working experience
4. Basic knowledge of footwear/ lifestyle manufacturing is a plus
5. Good sense of data analysis and attention to detail
6. Excellent office software skills (Project, PPT, Excel, Visio ...)
7. Good written and verbal communication in English

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