**Job Responsibilities:**
- Coordinate and lead internal IT technical support, troubleshoot hardware and software issues, and oversee the establishment and ongoing maintenance of corporate IT systems.
- Regularly maintain and upgrade network equipment to ensure stable and secure company network operations.
- Manage daily administration and maintenance of company computer equipment, including but not limited to OS installations, office software deployment, and system updates.
- Conduct IT-related training for employees to enhance the team's technical proficiency.
- Document and track issue resolutions, compile regular reports, and drive continuous service quality improvements.
- Respond promptly to emergencies and ensure business continuity during critical incidents.

**Requirements:**
- Strong communication skills and customer service orientation.
- Proficient in Windows/Linux operating systems, with the ability to independently install and configure systems.
- Solid understanding of networking fundamentals (e.g., switches, routers) and basic network device configuration.
- Ability to quickly learn new technologies and adapt to evolving work environments.
- Excellent problem-solving skills and composure under pressure during unexpected situations.
- Proactive, team-oriented mindset with a willingness to tackle challenges.
**Note:** Prior experience in ERP, MES, SCM, or similar internal IT system implementation/maintenance is preferred.