Skills and Experience Requirements: 技能和经验要求: 1. Strong, well-developed interpersonal skills are needed to develop and maintain a working relationship with clients as well as work effectively with internal personnel, Clients, and Carriers. 需要具备强大且成熟的人际交往能力,以与客户以及内部人员、客户和承运商建立并维护良好的工作关系。
2. Proficient in Microsoft Office Suite with focus on Excel. 熟练使用Microsoft Office,尤其是Excel。
3. A strong ability to communicate effectively, both written and verbal, at all levels. 具备在所有层级上进行有效沟通(书面和口头)的强大能力。
4. A high level of analytical skills to identify trends and make suggestions to 具备高水平的分析能力,以识别趋势并向客户提出改进建议。
5. A general level of knowledge acquired through completion of a Bachelor's degree in business administration or a related field or equivalent experience. 通过完成商业管理或相关领域的学士学位或同等经验获得的一般知识水平。
6. 1-2 years of customer relations experience in a technical service environment. 在技术服务环境中拥有1-2年的客户关系经验。