A. Purpose /Role of the job /: Describe in 1 phrase what contribution the job is expected to make to the organisation’s objectives 84 The quality engineer is responsible for the safe, efficient and reliable and routine operation of the offline- and online laboratories. This position will control the product specification and ensure the product quality released to customer comply with ISO9001 and manage customer complaint coordinating investigation within define company KPIs and control the ISO document database compliance with ISO system, including ISO audit of all organizations to assure that company standards are maintained and product integrity is preserved. 84 The quality engineer is responsible for quality system set up & maintenance. Lead and participate customer complaint & trouble shooting related product. B. Environment/Context/Complexity of the job: Describe the most important internal and external factors influencing the job Internal factors: 84 Within laboratory team 84 Operations team, day supervisors, shift supervisors and operators 84 Maintenance team 84 Procurement team for purchases 84 IT team for LIMS and on-line lab integration 84 Sales team for customer complaint 84 Technical team for abnormal batch handling 84 Each department for quality system build up & maintenance. External factors: 84 3rd party instrument supplier for purchase, maintenance or training C. Responsibilities/ Accountabilities of the job: Describe the main results expected from the job, sum up to 100% SHE 30% 61 Promoting and upholding the safety performance in accordance with behavioural and process safety directives 61 Compliance with and promotion of different behavioural and process safety initiatives and measures - initiation and monitoring / tracking (20 SHE principles, IGGN's, SHE KPI's, risk assessments, permit to work, MOC …) 61 Incident investigation (focus on assets): Initiation, participation, co-ordination and monitoring / tracking of actions. Contribute to Behaviour Based Safety (BBS) program at site 61 Follow up and implement any SHE and quality related legislation, participate in safety trainings 61 Support Site SHE committee to resolve safety issues and drive SHE performance. 61 Incident reporting and investigation, MOC, action item tracking 61 Collaborate to track and close all SHE related action items from audit, plant walkthroughs. 61 Contribute to company Asset Care program 61 Participate on the company Sustainability program at site. Laboratory Guidance 15%: 61 Ensure with laboratory supervisor the correct equipment documentations and procedure for installing, testing and calibrating equipment of the online and offline laboratory as well as IT software’s 61 Work closely together with process manufacturing team and E&I process control – and automation engineer for an efficient interface between the LIMS, DCS in main control room and local control cabinets in the online lab. 61 Support Lab supervisor in training the laboratory technicians in operating the equipment Quality management system 20%: 61 Document plan of ISO 9001 internal audit and propose approval to QM/QA manager 61 Implement audit in all functions according to ISO requirements to ensure the implementation 61 Prepare report on audit results including nonconformities and observation to QM/QA manager 61 Follow-up of the corrective actions for nonconformities 61 Evaluate the efficiency of corrective actions 61 Prepare management review according to ISO requirements and report to top management 61 Coordinate plan of ISO authority on-site inspection to ensure ISO certification 61 Coordinate of Substance volume track 61 Continuous monitoring and improvement of management processes Non-conformance management 25%: 61 Investigate root causes for complaints regarding quality issues and report on investigation results to managers and production and marketing & sales 61 Determine corrective actions according to investigation results with the related functions (production, logistics, marketing & sales) 61 Monitor and accelerate notification to ensure customer feedback in time 61 Monitor complaint status and report to QM/QA manager with recommendation 61 Co-ordinate customer sample delivery and pilot production tracking Projects, 3rd party contact 10%: 61 Lead projects in regard to expertise, scope and budgeting for laboratory equipment 61 Co-ordinate product certification and sampling 61 Completion of QM module setup in SAP system. F. Required profile: Level of education & Knowledge: 61 Bachelor’s degree in quality assurance and Quality Control with at a minimum 15 years’ experience in the chemical process industry. 61 Additional knowledge and experience in manufacturing, safety, health and environment as well as in personnel management is preferred Experience in general: 61 Fluent in written English 61 At least 8-10 years of experience in a in Quality Assurance and Quality Control position at a (petro)chemical company. 61 The leadership express yourself in a natural, respectful way. You enjoy leading a team of process operators and you likes to take responsibility. 61 You remain in control, maintain an overview and react alertly in stressful situations and conflicts. 61 You have a strong analytical mindset, which allows you to quickly gain insight and offers solutions to problems. 61 You have organizational talent and you can delegate. 61 You are a team-oriented, enthusiastic colleague who enjoys his / her skills share process knowledge with others. You stimulate cooperation within the team and other site functions such as maintenance, E&I, QM … 61 Smooth (written and oral) communication is for you naturally. 61 We require a large portion of responsibility, ownership and flexibility this function. 61 You set an example with regards to implementation and compliance with the principles of occupational and process safety and takes the right one in this area initiatives and decisions. 61 Knowing plastic moulding processes is a plus. Physical Requirements: 61 Must be able to frequently (50-70%) stand, ascend and descend stairs, and reach at/below shoulder height. 61 Must be able to occasionally (30-60%) sit, walk, ascend and descend caged ladders, bend, kneel/crouch/crawl, reach above shoulder height, tolerate repetitive motion and utilize fine motor dexterity. 61 Must be able to infrequently (10-20%) twist. 61 Normal shift is day shift 61 Must be able to work inside a laboratory environment 61 Must work alone 60% of the time and work with others 40% of the time. 61 Must be able to infrequently work in extreme cold or heat and around high noise levels over 85 Db. 61 Must be able to wear 05 face respirator, full-face respirator as needed. 61 Must be able to frequently work with vibratory tools, sensitive lab equipment, and work with automated machinery. 61 Must be able to wear steel-toed shoes, safety glasses, long sleeves, hearing protection, fall protection and other PPEs as warranted. 61 Must be able to frequently work at a moderate pace. 61 Must be able to occasionally work closely with co-workers, rely on the assistance of others to accomplish daily tasks and at a rapid pace. 61 Must be able to lift (pushing & pulling effort while stationary) max 25kg. 61 Must be able to carry (pushing & pulling effort while walking) max 25 kg. 61 Must be able to complete and maintain Governmental required training for safety personal and process polymerization 61 Must be able to complete and maintain company process training for on-boarding 61 Must have the ability to see written documents, computer screens and to adjust focus. 61 Ability to receive detailed information through oral communication and to make discriminations in sound. Must perceive the nature of sounds at normal speaking levels, with or without correction. 61 This position is considered a “safety critical job”, which requires continuous study (SOP’s, Training Manuals, procedural updates), for the employee to be always alert, able to concentrate on their task at hand, and not impaired by medications (prescription, non-prescription, illegal or legal substances including alcohol), or any other mental condition which adversely affects alertness, concentration, or judgment. Technical skills: 61 Has working knowledge of applicable laboratory codes and standards (e.g. ISO/DIN standards, Good Laboratory Practice, ….) 61 Has knowledge about the practical use of laboratory statistics and mathematics for the evaluation of analytical methods and performing statistical process – and quality control on lab data, reference samples etc.. Experience with statistical techniques such as chemometrics, DOE,… is a plus 61 Has solid understanding and working experience with various inorganic and organic analytical techniques (e.g. chromatography, spectroscopy, electroanalytical techniques, titrimetry, gravimetric, particle size techniques, ….). Experience with polymer analytical techniques and polymer specimen preparation is a plus, e.g. viscosity measurements, mechanical testing methods, laboratory injection/extrusion molding machinery,…; 61 Has working knowledge about laboratory data management & analysis software and applications (e.g. LIMS, chromatography Data Systems,….) 61 Has relevant SHE knowledge to Lab operations and Lab Chemical/sample handling. 61 Has knowledge to ISO 9001 standard 61 MS office and computer skills Competencies, Behavioral skills: 61 Professional image, open minded, excellent communication with people, strong logical sense, detail oriented. 61 Excellent analytical, troubleshooting and problem-solving skills 61 Strong communication and organization skills 61 Self-motivated with ability to work in multicultural environment 61 Result Orientation 61 Strives for world class results 61 Maintains standards and analytical competency under constant project design pressure. 61 Entrepreneurship 61 Takes reasonable risks to achieve results 61 Leads by making reasonable decisions quickly 61 Takes ownership even in ambiguous and uncomfortable situations 61 Customer Orientation 61 Promotes teamwork throughout the organization 61 Is able to motivate others to achieve high level of commitment 61 Fully utilizes the capability of others 61 Valuing and Respecting People 61 Proactive team player; is sensitive to the different capabilities of team members 61 Is able to recognize conflicts and take necessary actions 61 Empathizes with someone else’s perspective 61 Is comfortable working with employees from different backgrounds 61 Involves and trusts the team in decision-making 61 Reliability and Responsibility 61 Actively works to improve the level of reliability of his/her area of responsibility 61 Ensures compliance in his/her area of responsibility 61 Is consistent in his/her behavior and acts as a role model 61 Focuses on achieving appropriate quality and sustainability of his/her area of expertise
