BASIC PURPOSE OF THE POSITION
61 This position oversees and manages the Quality Engineering function, supporting all Product Suppliers under HOT-APO, across the Product Categories of a Business Unit
o Product categories : Health & Home products, Housewares products or Beauty products
o Supplier base : China, Vietnam, *** and other Asia Pacific countries
61 In supporting the quality management strategy, to define and implement the detailed work processes, assess and monitor supplier performance and drive for continuous improvement
61 In-charge and manage the operations of APO QE Team, with operational responsibility covers,
o New supplier quality assessment
o Regular supplier quality audit
o New product risk assessment and production process validation, achieving Built-in Quality
o Supplier quality management (QE)
o Secure the quality of delivered product
o Quality engineering back up to the QC team
o Production and After-sales quality incident analysis and resolution
o Develop supplier quality capability to cope with business needs
o Department financial planning and control
61 This position requires extensive collaborative work alongside with APO team, BU team and particularly with suppliers
61 This position requires considerable travel and on-site participation at supplier locations
Core Accountabilities
- Define, plan and deploy quality work processes, with due alignment with BU Quality team and suppliers
- Prepare quality KPIs, monitor and review suppliers performance and drive on continuous improvement
- Quality engineering support in NPD covering PFMEA, Control Plan and Manufacturing Readiness Review
- QE support after Mass Production and Technical back up to QC team
- Lead and resolve production and field quality incidents with RCA / 8D / SCAR
- Alert management on adverse quality situation on supplier and trigger remedy actions
- Identify supplier development needs, with plan, action and review
- Quality training to upgrade the quality competence of self, QC, QE and suppliers
- Close interaction and regular review with BU Quality teams to achieve business needs
Education, Qualification and training
61 Bachelor degree in engineering
(Electrical/ Electronic/Mechanical/Industrial) or equivalent
Experience or skills required
61 More than 5 years relevant experience in quality or engineering with min 2 years in supervisory role (MNC preferred)
61 Solid experience in supplier management / development with successful turn-around examples
61 Product experience in electrical appliances, electronics or consumer products
61 Effective problem solving, root cause analytical skills to lead and influence others to drive change
61 Experience in working with prominent international brands
61 Proven track record in team management and people competency development
61 Ability to work in highly competing industrial environment, with strong desire to WIN ; Ability to drive and lead changes
61 Strong personal leadership & be self-initiative ; strong analytical, problem solving, coaching, interpersonal & communication skills
61 Good presentation and reporting skill
Specialised knowledge or skills required
61 Knowledge in quality management standards/tools, e.g. ISO9001, ISO13485, ISO17025, TS16949, GMP, APQP, FMEA, LEAN, 8-D, 6 Sigma, . . .
61 Understanding on international / national regulations and directives, e.g. FDA, FCC, UL, RoHS, REACH, Prop65, TPCH, . . .
61 Ability to interpret and understand 3rd party Lab Test Report and QMS Audit Report