Job ID: 0000KNRF Description Wealth & Personal Banking In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office. We are currently seeking an experienced professional to join our team. In this role, you will: To provide high quality service to customers To communicate effectively to meet various customer needs To assist in regulatory reports and returns To support counter administrative work Qualifications To be successful in the role, you should meet the following requirements: - Bachelor degree or above (recognized by the state) - One year or above working experience is preferred - Experience in customer facing function is preferred - Result-driven and able to work under pressure - Highly responsibility in working in charge - Strong interpersonal skills and effective presentation skills - Customer-centric service mindset - Good spoken and written English is a plus. You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /JW Issued by HSBC Bank (China) Company Limited