Scan Global Logistics, one of the supply chain companies operating worldwide, designs and implements industry leading solutions for large and medium-size national and multinational companies.
麦兰威典国际货运代理有限公司是一家提供全球化供应链服务的国际公司。为全球多家大型和中小型企业提供物流设计方案和操作实施。
In China, Scan Global Logistics is very well presented with rapid business expansion throughout Mainland China.
在中国大陆，”麦兰威典”表现卓越，业务发展迅猛。
Logistics is a people business. At Scan Global Logistics China, we foster an excellence culture, but without our employees it would mean absolutely nothing. Our employees are passionate, committed and understand live supply chain excellence. In return, we recognize their efforts, empower them to be supply chain masters and encourage a culture of collaboration.
物流行业是以“人”为核心的行业。在”麦兰威典”中国，我们的团队文化优秀，但如果没有我们员工的辛勤付出，我们不会成为卓越的团队。我们员工热情真诚，对工作严谨负责。我们认可员工的努力工作，为他们提供专业培训，鼓舞营建合作的文化环境。
In order to secure our further sustainable and qualitative growth, we are looking for employees in various areas.
为了保证我们的长期发展和业务的迅速增长，我们正在招募如下岗位空缺，


客服操作 Customer Service


JOB PURPOSE 工作目标


External: to communicat with related parties to get the ocean freight shipments exported smoothly.
对外：联系各相关单位单位确保货物顺利出运。
Internal: to support the sales colleagues to develop business; to support the accounting colleagues to sort out the costs and accounting receivables.
对内：协助销售同事发展业务；协助财务同事核对应收应付。


FUNCTIONAL RESPONSIBILITY 工作范围
? Communicate with overseas colleagues / agents / shippers / consignees (if necessary) to confirm the arrangement of each shipment. 联络海外同事 /代理 / 发货人 / 收货人（如有必要），计划每一票货物如何安排。
? Check and offer the ocean freight cost and local charges to the overseas. 查询运价和本地杂费报给目的港同事或者代理。
? Check and quote to the shippers if they need some value-added service. 为发货人提供本地服务的报价。
? Coordinate with shipping lines / consolidators / trucking companies / Customer borkers / warehouse to ensure each shipment being arranged as planned. 协调船公司 / 拼箱公司 / 卡车公司 / 报关行 / 仓库确保每票货物按照计划操作。
? Correctly and timely key in the AS400 operation system. 及时准确将数据录入系统。
? Send pre-alert to overseas after departure. 发送预报给目的港同事或代理。
? Issue charge statements to the shippers and push for the A/R. 与发货人核对帐单并催收款项。
? Issue system invoices to overseas branches / agents for the ocean freight and profit / loss sharing. 给海外分公司或代理开具系统发票，收回运费及利润（损失）分成。
? Supporting the salesmen with professional knowledge and competitive rate. 为销售同事提供专业知识及优势运价，协助销售同事开发业务。
? Supporting accounting colleagues to sort out the costs and accounting receivables. 协助财务同事核对成本和应收款项。


PERSONAL CAPABILITIES & EDUCATION 个人能力与教育
Minimum 2 years related experience of handling FOB ocean freight export business
两年以上操作指定货的经验
CET 4 or above is a must
英语四级以上
Reliable, Honest, Team-player
诚信、可靠、善于团队合作
Knowledgeable in local customs and international trade with a basic understanding
对于报关、国际贸易方面具备基础知识
Excellent communication skill in both Chinese and English
中英文沟通流利




We offer 我们提供
Competitive salary and benefit package 良好的薪酬和福利体系
Internal job transfer opportunity 建有内部轮岗体系
Talent development program 完善的内部培训机制
Inspiring work environment and culture for career building 积极向上的工作环境和团队文化