1. 隶属部门/Situation in structure
属重点客户经理直接领导
Directly lead by KA Manager

2. 职责/Mission
负责物流相关工作
Responsible for logistic related work

3. 主要工作/Main Activities
？ 负责公司产品相关物流工作，确保物流配送安全、准确、准时，满足客户对订单交付时效性的需要。
？ 完成货运所需的所有相关证书或特别批件的办理和及时更新
？ 有效而精确地记录每一笔货运的数据，妥善地保存全部相关单证
？ 处理货损问题，包括同货代协商货损赔偿，处理相关客户投诉及退换货
？ 上级领导安排的其他工作

？ Manage company products related logistic work to ensure the safety, accuracy and timeliness of delivery, and to meet the customer needs for order delivery
？ Applying and obtain the certificates or special license regarding shipment, and keep updating on time
？ Record each shipment data in efficient and accurate, save entire documents well
？ Solve the problems of damaged product, including assist for negotiate with freight forwarding the compensation and handle such customer complaints and manage goods replacement or return
？ Other work assigned by superior leader

4. 复杂程度/Degree of complexity
？ 熟悉进出口业务流程与规范
？ Familiar with import and export logistics warehousing business processes and norms

5. 自主性/Automaticity
？ 处理各种突发事件及特殊需求
？ To settle emergent cases and to satisfy special needs

6. 能力要求/Competence
？ 大专及以上学历，物流或者外贸专业优先
？ 良好的电脑操作能力，熟练使用办公自动化，尤其是WORD、EXCEL等软件
？ 2年以上医药行业物流经验，熟悉进出口业务流程与规范优先
？ 良好的英语能力
？ 有责任心，细心
？ 良好的沟通、协调能力，工作仔细认真，有强烈的责任感和一定抗压、忍耐力
？ 很强的学习能力

？ College and above，logistic or foreign trade major is preferred
？ Good at computer，familiar with Microsoft Office，especially Word，Excel
？ More than two years experiences in the Pharmaceutical logistics，familiar with import and export logistics warehousing business processes and norms is preferred
？ Good English skill
？ Responsible, carefulness
？ Good communication skill, association ability and team spirit，strong sense of responsibility and a certain amount of pressure, endurance
？ Strong ability of learning