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外贸跟单员
1-1.2万·13薪
人 · 大专 · 2年工作经验 · 性别不限2024/11/05发布
五险一金员工旅游弹性工作

浦东新区

低价好房出租>>

上海市浦东新区新金桥路201号现代通信大厦1001室

公司信息
莱热(上海)贸易有限公司

外资(非欧美)/50-150人

该公司所有职位
职位描述
此职位为服装面辅料的开发,比如口袋布,松紧带,里料,英文精通。

职位描述 :
1. Purpose (or Mission) of the Job (Role):
Ensure Customer Delight. And to build deep & long lasting relationships with them, which will help to increase our business.

2. Responsibilities:
- Be familiar with the products of the company – Fabrics and accurately quote the sales price based on the profit margins set by the company.
- To reply within 24 hours to customer inquiries, to resolve their issues, and to actively communicate with them.
- Timely and efficient completion of all development and other related work, development cost control.
- To check prices with the more than 1 supplier. Ideally make a price comparison (from 2-3 suppliers).
- To handover correctly to bulk team
- Update product details in ERP
- Prepare collections & send the same to the buyer every season.
- Offer options to buyer (which are cheaper or better or more efficient).
- To add new suppliers where needed.

3. Desired results / outcomes:
1. To be clear on the technical specifications of every new fabric development and ensure the product is created correctly in ERP. To ensure all POs are issued from ERP & the suppliers pay us back the development cost when the orders come in.
2. Handovers to be done within 24 hours of receipt of an order, complete & detailed. To maintain details records (on ERP & physically), so as to ensure that all data, filing & samples are accessible to anyone at anytime.
3. Ensure Customer Delight by
- turning around developments quickly meeting industry & company standards
- At the same time, ensure 75% of developments to be approved in the 1st submit, and balance in the 2nd.
- Replying & updating buyers within 24 hours
4. New sample collection to be prepared and sent to all brands every 6 months.
5. To quote prices as per the margins required by the company, and where we have an issue, to negotiate with buyer & supplier to achieve the same. If still have an issue, take approval from the manager, but do not let the customer go elsewhere.
6. To try & reduce costs by at least 5%, and to continuously evaluate existing suppliers, while at the same time sourcing new suppliers.

Requirements
1. Fabric Technical expertise – minimum 5-year work experience in Fabric development or sourcing.
2. English – Able to understand and respond emails. Can communicate verbally (do not need expertise in verbal English)
3. Education in Textile – preferred but not a prerequisite.

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