负责客户物流、包装项目、进出口等医药临床供应链项目的实施，协调和管理项目运作，提供优质的客户服务。
The project management manage will be responsible for the execution of logistics, packaging, imports and exports projects, project coordination and management and provision of excellent client services.

主要工作职责为：
Main responsibilities:

- 负责新项目的启动，和客户确定项目需求和时间表，组织协调公司内部各部门的运行和实施。
Responsible for introduction of new projects. Defines project requirements and timelines with the clients. Organizes internal functions to kick off and execute the projects.
- 按既定流程建立和维护项目相关的项目数据及文档，确保符合营运质量的相关要求。
Establishes and maintains project related data and documentation according to the defined procedures and quality standards.
- 作为客户的代言人，对项目的运作进行监控，协调和推动，推动营运目标的达成。
As the client advocate, monitors, coordinates and drives the operation of the project to hit the defined operation targets.
- 作为面向客户的服务窗口，提供优质的服务，对客户的需求做出及时专业的响应和处理。
As the client service window, provides excellent services by in time responding and professional handling of client’s requests.
- 协调公司和客户之间的沟通，接待客户来访，代表项目管理部门参加客户的质量审计。
Coordinates client communication, hosts client visits, participates in client’s quality audit on behalf of project management function.
- 对客户投诉和质量问题进行迅速反应，推动调查和整改，***程度减少负面影响。
Promptly responses to client complaints or quality issues, drives investigation and corrections, exerts efforts to minimize negative effects.
- 倾听客户的意见和反馈，推动公司内部持续的改进。
Listens to client’s feedbacks and drives continuous improvement for better client’s satisfaction.


岗位要求：
Job requirements:

- 本科或以上毕业于物流，工程，生产，医药或其他相关专业。
Bachelor degree or above in manufacturing/supply chain/engineering/pharmaceuticals industry or other relevant disciplines.
- 3年以上生产/仓储/物流项目管理和客户服务经验，熟悉医药行业，临床供应和GSP/GMP营运环境者优先。
>3 years operation experiences gained in project management or client services in manufacturing, warehousing or supply chain, preferably in the pharmaceuticals or clinical supply industry. Knowing about the GMP and GSP environment will be definitely an advantage.
- 学习能力强，有较强成长发展的意愿，有比较好的抗压能力。
A quick learner, eager to grow and to be developed, able to work under pressure.
- 拥有良好的责任心，协调沟通能力和团队合作能力, 以客户和结果为导向。
Accountable, a good communicator, with good teamwork spirit, result/client oriented
- 较强的英文书面和口语能力，熟悉国际客户的沟通模式。
Strong written and verbal English skills, familiar with international customer communication mode.
- 熟悉Office办公软件，有ERP系统使用经验。
Familiar with ERP operation function and office applications.