1. Responsible for the installation, commissioning, customer training and after-sales service of all products of the company
2. Responsible for the technical support of all products, on-site and off-site services such as electrical and mechanical fault diagnosis and troubleshooting
3. Responsible for making the daily maintenance plan and spare parts plan of the equipment in use
4. Responsible for answering customers' questions and providing feedback to the company in time, and providing solutions for improvement of equipment performance
5. Responsible for sorting out customer problems and forming reports to submit to the company
6. Serve customers on behalf of the company and improve customer satisfaction
7. Be willing to travel
8. You can work under pressure
9. Complete the work assigned by the superior
Qualifications:
1. Bachelor degree or above in electromechanical, environmental engineering, chemistry or related field, 3 years working experience, must be familiar with Siemens, FESTO and other control systems and application software
2. At least 3 years of after-sales service experience, familiar with after-sales service process
3. At least 1 year repair and maintenance of environmental protection equipment
Familiar with the repair and maintenance of plastic pipe fittings, pumps, valves, electrical cabinets, etc
5. Familiar with fluid process
6. Be able to read and draw CAD drawings and make PPT
7. Good team spirit, communication and coordination skills, excellent communication skills with customers, strong hands-on ability, can bear hardships and stand hard work
8. Good customer service awareness, able to travel frequently and long term
9. Ability to listen, speak, read and write English