Aleido is an international company with a long heritage of driving the development of aftermarket information and learning solutions. Our customers develop complex products or systems, or seek knowledge and confidence to create lasting change, within a wide range of industries including automotive, telecom, advanced machinery, rail and medtech. We are almost a thousand colleagues in five countries. Together we bridge the gap between technology and the people who depend on it – by making the advanced simply understood.
Aleido China is looking for an experienced Technical Writer for telecom and software sector based in Shanghai.
Mission: Closely cooperate with our customers R&D department Analyze customer's information needs and develop appropriate information solutions. Continuously enhance information architecture to optimize the ease of use for product information Participate in defining information development process and continuously improve the process Investigate in customer feedback and work out solutions to address the feedback, thus improving product information quality Cooperate with ALEIDO experts from other sites and countries Be part of a team that is driven by quality and on-time delivery
Requirements: Bachelor’s degree in technical fields of Telecommunication, Computer Science, Software Engineering, or related area. 3+ years working experience in technical fields or similar field, with 2 years’ experience as a technical writer Excellent English and Chinese skills both in writing and speaking Excellent communication skills Able to structure information in an unstructured surrounding Knowledge to use Gerrit, AsciiDoc, and Doc as Code approach.
Additional: Ability to be part of the Agile environment as a technical writer and work with multiple cross-functional teams. Quick learner for new tools and new technology. Preferred ability for time management, task management etc. Teamwork spirit.
Our offer: Opportunity to work for an international company Extensive training Competitive remuneration Industry-leading content development processes and digital delivery